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Finally, a Compact Professional-Grade Water Softener

by Mark Timmons June 02, 2013 60 Comments

US Water Systems introduced new line of high-performance, high-efficiency water softeners called the FLEX series this month. After many months of research and development and testing the FLEX water softener has been released to the public. The first thing you will notice is it's size - available in three models, they all have a very small footprint of 13 inches wide by 18 inches deep. That means that these compact water softeners will fit in places most others won't. The FLEX-20 is 26 inches high and easily fits in closets, under sinks, RV's, apartments, condo and strange places where no other water softener will fit. The FLEX-24 is 36 inches high while the FLEX-34 is 43 inches high. The FLEX-34 is capable of softening water for homes with up to 8 people in the family.

While the FLEX might be small, it is big on performance, capable of delivering over 5,000 grains of softening capacity on just 1 pound of salt. Additionally, this is the "Greenest" water softener on the market in that it can regenerate on as little as 1.5 pounds of salt and 9.6 gallons of water. Compare that to some softeners that use up to 15 pounds of salt and 100 gallons of water. The FLEX Water Softener has a fully computerized metering system that regenerates only when needed and operates on 12 volts using about $1.69 of electricity per year. Imagine that level of efficiency and no danger of electrical shock!

It's a fact that most water softeners are sold at Sears, Home Depot, Lowes, Menards and other big box stores. The main reason is convenience - you can go there, kick the tires and buy one. Even take it home with you and install it yourself. But, there is a trade-off! The trade off is that with a Kenmore, Whirlpool, Morton, North Star, GE or WaterBoss, you are getting a "throw-away" water softener. Look at their warranties. They have a 1 or 2 year warranty on the valve and electronics and 10 years on the tanks. The US Water FLEX has a 7-year warranty on the valve and a lifetime warranty on the tanks. Which one do you think will last longer - the one with the one-year warranty or the one with the seven-year warranty? I think the average fifth-grader knows the answer to that one. It seems that everyone makes the mistake of buying one of these "throw-away water softeners" once. Don't make the same mistake twice! In fact, if you are reading this, you don't have to make it once.

With just one internal moving part, the FLEX is virtually trouble-free. My eighth-grader can install it with the manuals and videos offered by US Water and if there is a problem, US Water has Certified Water Specialists available to answer your questions and solve your problems 365 days a year from 8 AM until 11 PM. If you have ever had a water softener you already know that there are many dramatic benefits, things like:

  • Saving over 50% on soaps, detergents, cleansers, chemicals and water conditioning agents (in most families, that amounts to several hundred dollars a year);
  • Saving over 30% on the cost of water heating (hard water scale insulates the heat from the water and requires dramatically more energy);
  • Extending the life of water using appliances like dishwashers, washing machines, icemakers, faucets, drains and water lines dramatically;
  • Making your clothes whiter and brighter and extending the life of the fabrics;
  • Smoother, silkier skin and shinier hair to say nothing of smoother shaves; and
  • No spots on dishes, fixtures and showers.

A water softener is probably the ONLY appliance that saves you money while making life more enjoyable in the process. Now the next FLEX makes it possible to have a compact water softener that will last a lifetime. There's no reason you should not be enjoying the luxury of soft water, regardless of where you live.

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60 Comments

December 31, 2013 Gina

We have a small area in our utility room to put a compact water softener. The flex 20 would fit. Wondering how a small water softener works in a home with 3 bathrooms and four people?

December 31, 2013 Mark Timmons

Yes, it would work if your hardness is under 25 GPG.

February 08, 2014 Izzy

Who can install this in Tampa
813-784-3637

February 08, 2014 Mark Timmons

Anyone can install our systems – we do not require a licensed plumber to do it. If you are not handy, then you can contact a friend or plumber. Just have them call us for a few minutes to make sure they understand what to do. There are only 3 connections: Inlet, Outlet, Drain. We are here 7 days a week.

May 27, 2014 Jacke

I live in a condo with 2 bathrooms and 1 person. I think the flex 20 would work for me. How much is it and where can this be purchased?

May 27, 2014 Mark Timmons

I think you are correct.

Here is the link to where you can purchase it:

https://www.uswatersystems.com/us-water-aquatrol-premium-metered-water-softener.html

June 08, 2014 mindy

Have u had any experience with some on using this unit at an espresso stand?

June 09, 2014 Mark Timmons

Yes, that’s what a lot of people use the smaller ones for.

June 26, 2014 Ben

My well water is coming in at 920 mg/l. Any hope that a compact water softener will tackle this?

June 26, 2014 Mark Timmons

Ben,

It depends upon how many gallons you need a day. If you use the largest unit, you will be able to get about 400 gallons between regenerations on 5-6 pounds of salt.

January 22, 2015 Sam pisacreta

We live in Boulder City Nevada. Is there a store location near us where we canckeck out
One of your mini size. Softners? Thank you.

January 22, 2015 Mark Timmons

Sam,

We only sell direct – adding a local store doubles the cost. This is how we keep the price where it is.

February 19, 2015 Regina

I live in a single wide trailer and have very limited space. We have well water with iron. Will a water softener help? I do not have room for lots of equiptment Only a water softener. Thank you.

February 21, 2015 Mark Timmons

Yes, the Flex will help immensely. Don’t use the smallest one and use iron out salt.

October 17, 2016 Mark Timmons

They run $895 to $1,095.

Call 800-608-8792 and ask for Travis.

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