2019 has come to an end and at US Water Systems, Inc., we want to thank all of our customers for making it our best year ever. We grew 37% this year and we expect even greater growth in 2020. Beginning January 1st, we are adding about 6,000 additional square feet of manufacturing area for our full line of American-Made water softeners, backwashing filters, cartridge filters (yes, they are also made in America), full line of filter cartridges and our line of commercial reverse osmosis systems up to 20,000 gallons a day.
US Water Systems began manufacturing our own commercial reverse osmosis systems with American Made components in 2019. They are built in our factory in Indianapolis, Indiana using American-Made Goulds Stainless Steel Centrifugal Pumps, USA-Made Powder-Coated Frames, American-Made Electronics, American-Made Membranes, and most other parts.
For many years, other companies manufactured our commercial reverse osmosis systems and we could never understand why so many used cheap, unreinforced PVC fittings. These types of fittings almost always crack… whether it is upon startup or after 2 years. They just crack. We use metal-reinforced Schedule 80 PVC fittings which don’t crack and our systems are 100% water tested for efficiency and leaks.
Again, US Water Systems is disrupting the supply chain. Most Commercial Reverse Osmosis Systems are sold in three or four-step distribution. In most cases, the manufacturer sells to a distributor or O.E.M. who in turn, sells to a dealer who in turn, sells to the end-user. Everyone gets a share of the profit, including manufacturers' sales agents and the dealers’ commissioned salespeople. We are the manufacturer of our system and we eliminate all the middlemen and sell direct. In the process, we make a superior product at a better price and back it with our Legendary Technical Support.
Traditional dealers don't like our business model very much... for obvious reasons. We are not some faceless, nameless company, but rather we are family-owned and three generations into the water business. I grew up in the water treatment business and our son has grown up the same way. My wife and I work every day in the business and our 21-year-old son is being groomed to take over for us. We are also a minority, woman-business as my wife is the majority owner. She's obviously a woman and Filipino. I'm just the pretty face (OK, that's a lie). We started US Water Systems in our garage 18 years ago and are now in the top .4 percent of all US Companies in revenue. We are very profitable, exceed our customers' expectations and will be around for a long time.
Thank you to all of our thousands of customers and like the song by Bachman-Turner Overdrive, "You Ain't seen Nothing Yet!"