Apology to Our Customer’s For Netsuite Debacle

July 25, 2018

I would personally like to apologize to our customers for poor service on Monday, July 23rd and Tuesday, July 24th.  Over the past 3 years. we have invested hundreds of thousands of dollars into Netsuite Software systems which is our “gateway to you” – the customer. Netsuite integrates with our phone system which is with a partner of Netsuite, called Contivio.  If Netsuite and/or Contivio goes down, we are essentially…