8-22-2018 Mailbag

August 22, 2018

Question #1: I need a recommendation for a “water softener” that uses neither salt of potassium? I have kidney disease and my doctor says I need one that does not contain either of these. Pelican tells me what they have PSE1800 is the answer. Is this correct? R.W. Answer: The PSE1800 does not soften the water.  Oh, I know they call it a “water softener” but ask them if the…

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Why You Should Never Buy an Air Injection Iron Filter

March 18, 2018

It seems that these days everyone in the water treatment business is selling an air-injection iron filter.  They market these as “chemical-free iron filters” and they do work… at least for a few weeks or months.  But they are doomed to failure in the long-term.  Maybe, I should have called this “WHY US WATER SYSTEMS DOES NOT SELL AIR INJECTION IRON FILTERS.” But, before we discuss why they are doomed,…

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1/29/2018 – Questions Answered

January 29, 2018

Q.  “After testing our well water it is showing Nitrate-N at 11.62. The County limit is 10. What type of filter would you suggest?“ A.  I would recommend a reverse osmosis drinking water system, like this:  https://www.uswatersystems.com/aquapurion-plus-5-stage-reverse-osmosis-system.html  Q.  Can the Pulsar Intercepter pre-filter + Pulsar Disruptor sub-micron filter work together as a standalone system? A.  They can, but the water should be pretty clean (Free of iron, sulfur and manganese along with…

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A Real Case Study: Aquasana Rhino Salt-Free Softener

January 13, 2018

Recently, a prospective customer walked into our US WATER SYSTEMS World Headquarters in Indianapolis, Indiana and said that they had some horrible water problems that they were not able to solve. They proceeded to explain that about six months earlier they had installed the Aquasana Rhino Well Water System and that it seemed to work well for a few months, but then the water comning out of it was worse…

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Still the Absolute Best Method to Remove Iron and Sulfur

December 20, 2017

For over 20 years, I have been involved in pioneering the technology of using hydrogen peroxide for the eradication of iron and sulfur and for the record, I still believe it is the best technology for doing that.  There are many people who still use chlorination for this purpose.  Chlorination is simply the process of adding chlorine to water. This method is used to kill certain bacteria and other microbes in tap water…

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Iron Pro 2

November 19, 2017

Question: We have an Iron Pro 2 combination water softener, iron filter Fleck 5600 SXT for the whole house.  We have had it almost 6 months.  We still cannot get it to remove  the iron from the water.  We keep adjusting higher and it is still not taking the iron out.  All my appliances , showers, sinks nn and  washer are still turning orange from the iron.  Please contact as…

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How Do You Treat Acid Water?

November 1, 2017

You might have acid water if your copper plumbing looks green and corroded, if you sometimes have “pinhole” leaks in your copper plumbing or if you see greenish-blue stains on sinks, faucets, fixtures, or inside your toilet tanks. Any or all of these issues can indicate that you have acid water. Water with a pH of 7.0 is considered to be neutral.  If the pH is above 7.0, the water…

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OXi-Pro-7 Stabilized Hydrogen Peroxide

April 29, 2017

If you are a user of Hydrogen Peroxide (H2O2), you already know that it is the best way to oxidize iron and sulfur (hydrogen sulfide).  You have undoubtedly seen the results that it produces by eradication of the iron and sulfur completely.  People are often amazed when water containing high levels of hydrogen sulfide is completely free of the nasty odor after the catalytic process using hydrogen peroxide as a…

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Isn’t the EPA Supposed to Protect us?

August 10, 2015

Hey, I’ve got news for you – the government will let you down!  I know that shocks people who believe that “cradle-to-grave” stuff, but they will let you down – write it down and count on it!  The latest example is the incredible case of the United States Environmental Protection Agency (USEPA) who are supposed to be the guardians of our environment, dumping three million gallons (That’s 3,000,000 gallons)  of…

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Customer Service is an Oxymoron for Many Companies

January 26, 2015

At US Water Systems, we have over a dozen Certified Water Specialists on Staff.  You might not find twelve total with our top 10 competitors.  We built the back-end of the business BEFORE we built the sales team.  Our employees have nearly 200 years of combined water treatment experience, and when you have a problem, you will find comfort in talking with someone who has “been there, done that!”  Then, there…

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