The GE Merlin

One of the most popular products in the water treatment business is the GE Merlin 700 Gallon Per Day Reverse Osmosis System.  It delivers nearly a half gallon a minute under ideal conditions.  Consumers hear that it is “tankless” and assume it is better than other “tank-type” RO’s and is the latest and greatest in reverse osmosis technology.  While it is an amazing piece of equipment, it does have issues. …

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Easy Water or Sleazy Water?

A few days ago, I had a customer call me who said “Why did you install a salt-based water softener in my house?  There is a technician here from A Plumbing Company who says that’s the old-fashioned way and that I should soften it the new way with ‘Easy Water.’” I don’t respond well to situations like that (where the guy who said it is obviously an ignoramus or a…

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Who Do We Believe?

Personally, I believe that calling these products “softeners” brands the seller as a charlatan because they do not in fact, soften the water. An argument can be made that they “condition” the water, but that is also deceptive in my opinion. Most people who have hard water use the words “softener” and “conditioner” interchangeably.

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Iron & Manganese Removal

People have struggled with iron (also called “rust”) and manganese removal since the dawn of time.  Adam complained to Eve that his new t-shirts were stained orangish-red (OK, I just made that up!).  Removal of iron has been the topic of discussion between water treatment dealers for years (“my water softener removes iron better than any other softener, etc.”).    The fact of the matter is that iron CAN be removed…

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Salt-Free Softeners?

Sorry if I shatter an image you hold dear, but there are NO salt-free water softeners. A water softener will allow you to use 50-75% less soaps, detergents and cleaning chemicals.  It will  help your clothes be whiter and brighter and the colors will be more vivid.  Additionally, you will get that “slick” “silky” or “slimy” feeling in the shower (depending upon your point of view).  There are salt-free systems…

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GE Merlin Issues

UPDATE:  The Merlin membrane problems have been resolved and we now have plenty in stock. No distributors have been getting GE Merlins for about a month from Pentair Water Treatment (the manufacturer) due to some manufacturing issues.  Us Water has had Merlins on back-order for several weeks.  It is now believed that we will get a shipment on July 27, 2009.  While Merlins are not our favorite system (expensive to…

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Salt-Free Water Treatment is “Caveat Emptor” (Let The Buyer Beware)!

While I have been involved in water treatment for nearly 40 years and have been certified in numerous techniques and disciplines, I must admit that I do not know it all, so if you are an internet marketer of salt-free water softeners or conditioners and can prove your claims, here’s your chance to prove me wrong. Supply the proof to back up these claims that I took word-for-word from your websites:

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Misleading Statements, Falsehoods and Deception:

Is the company whose product you are thinking of purchasing a true “water treatement company” or are they just “one trick pony?” In other words, do they sell just one-type of product, such as a radio frequency device, or are they truly someone who is qualified to treat any water problem. There is no one “black box” that solves every water problems and there are many companies whose products have very limited validity.

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Update On No-Salt Water Softeners

Some companies are selling their products the right way (explaining how it works and not engaging in hyperbole), while others are not so “above-board” in their tactics. I would encourage anyone who is looking to go “salt-free” to think about whether the company they are considering is really a “water treatment company” or just a company that is interested in selling a salt-free product and little else.

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