Finally, a Compact Professional-Grade Water Softener

Finally, a Compact Professional-Grade Water Softener
Posted in: Water Softening
By Mark Timmons
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Finally, a Compact Professional-Grade Water Softener

US Water Systems introduced new line of high-performance, high-efficiency water softeners called the FLEX series this month.  After many months of research and development and testing the FLEX water softener has been released to the public.  The first thing you will notice is it's size - available in three models, they all have a very small footprint of 13 inches wide by 18 inches deep. That means that these compact water softeners will fit in places most others won't.    The FLEX-20 is 26 inches high and easily fits in closets, under sinks, RV's, apartments, condo and strange places where no other water softener will fit.  The FLEX-24 is 36 inches high while the FLEX-34 is 43 inches high.  The FLEX-34 is capable of softening water for homes with up to 8 people in the family. While the FLEX might be small, it is big on performance, capable of delivering over 5,000 grains of softening capacity on just 1 pound of salt.  Additionally, this is the "Greenest" water softener on the market in that it can regenerate on as little as 1.5 pounds of salt and 9.6 gallons of water.  Compare that to some softeners that use up to 15 pounds of salt and 100 gallons of water. The FLEX Water Softener has a fully computerized metering system that regenerates only when needed and operates on 12 volts using about $1.69 of electricity per year.   Imagine that level of efficiency and no danger of electrical shock! It's a fact that most water softeners are sold at Sears, Home Depot, Lowes, Menards and other big box stores.  The main reason is convenience - you can go there, kick the tires and buy one.  Even take it home with you and install it yourself.  But, there is a trade-off! The trade off is that with a Kenmore, Whirlpool, Morton, North Star, GE or WaterBoss, you are getting a "throw-away" water softener.  Look at their warranties.  They have a 1 or 2 year warranty on the valve and electronics and 10 years on the tanks.  The US Water FLEX has a 7-year warranty on the valve and a lifetime warranty on the tanks.  Which one do you think will last longer - the one with the one-year warranty or the one with the seven-year warranty?  I think the average fifth-grader knows the answer to that one. It seems that everyone makes the mistake of buying one of these "throw-away water softeners" once.  Don't make the same mistake twice!  In fact, if you are reading this, you don't have to make it once.  With just one internal moving part, the FLEX is virtually trouble-free.  My eighth-grader can install it with the manuals and videos offered by US Water and if there is a problem, US Water has Certified Water Specialists available to answer your questions and solve your problems 365 days a year from 8 AM until 11 PM. If you have ever had a water softener you already know that there are many dramatic benefits, things like:
  • Saving over 50% on soaps, detergents, cleansers, chemicals and water conditioning agents (in most families, that amounts to several hundred dollars a year);
  • Saving over 30% on the cost of water heating (hard water scale insulates the heat from the water and requires dramatically more energy);
  • Extending the life of water using appliances like dishwashers, washing machines, icemakers, faucets, drains and water lines dramatically;
  • Making your clothes whiter and brighter and extending the life of the fabrics;
  • Smoother, silkier skin and shinier hair to say nothing of smoother shaves; and
  • No spots on dishes, fixtures and showers.
A water softener is probably the ONLY appliance that saves you money while making life more enjoyable in the process.  Now the next FLEX makes it possible to have a compact water softener that will last a lifetime.  There's no reason you should not be enjoying the luxury of soft water, regardless of where you live.
June 2, 2013
Comments
Gina
December 31, 2013 at 12:47 PM
We have a small area in our utility room to put a compact water softener. The flex 20 would fit. Wondering how a small water softener works in a home with 3 bathrooms and four people?
Mark Timmons
December 31, 2013 at 5:50 PM
Yes, it would work if your hardness is under 25 GPG.
Izzy
February 8, 2014 at 5:15 PM
Who can install this in Tampa 813-784-3637
Mark Timmons
February 8, 2014 at 10:15 PM
Anyone can install our systems - we do not require a licensed plumber to do it. If you are not handy, then you can contact a friend or plumber. Just have them call us for a few minutes to make sure they understand what to do. There are only 3 connections: Inlet, Outlet, Drain. We are here 7 days a week.
Jacke
May 27, 2014 at 9:09 AM
I live in a condo with 2 bathrooms and 1 person. I think the flex 20 would work for me. How much is it and where can this be purchased?
Mark Timmons
May 27, 2014 at 10:47 AM
I think you are correct. Here is the link to where you can purchase it: https://www.uswatersystems.com/us-water-aquatrol-premium-metered-water-softener.html
mindy
June 8, 2014 at 5:01 PM
Have u had any experience with some on using this unit at an espresso stand?
Mark Timmons
June 9, 2014 at 8:17 AM
Yes, that's what a lot of people use the smaller ones for.
Ben
June 26, 2014 at 12:20 AM
My well water is coming in at 920 mg/l. Any hope that a compact water softener will tackle this?
Mark Timmons
June 26, 2014 at 6:08 PM
Ben, It depends upon how many gallons you need a day. If you use the largest unit, you will be able to get about 400 gallons between regenerations on 5-6 pounds of salt.
Sam pisacreta
January 22, 2015 at 2:51 PM
We live in Boulder City Nevada. Is there a store location near us where we canckeck out One of your mini size. Softners? Thank you.
Mark Timmons
January 22, 2015 at 6:29 PM
Sam, We only sell direct - adding a local store doubles the cost. This is how we keep the price where it is.
Regina
February 19, 2015 at 12:45 AM
I live in a single wide trailer and have very limited space. We have well water with iron. Will a water softener help? I do not have room for lots of equiptment Only a water softener. Thank you.
Mark Timmons
February 21, 2015 at 9:33 AM
Yes, the Flex will help immensely. Don't use the smallest one and use iron out salt.
Jane Newman
October 16, 2016 at 12:56 PM
How much do these cost?? I would need either the medium or the large, depending on their size.
Mark Timmons
October 17, 2016 at 9:44 PM
Ther run $895 to $1,095. Call 800-608-8792 and ask for Travis.
Vincent Zeccola
October 25, 2016 at 6:33 PM
Are the mechanical and electronic components of the softener isolated from the salt tank? How are they isolated? Thank You.
Mark Timmons
October 31, 2016 at 9:21 AM
No, they are not. The circuit board is coated to prevent corrosion and it is enclosed.
Julie Van Berkum
February 4, 2017 at 7:52 PM
Hi! Would you happen to know anyone in the Marion, IA who has purchased one of these softeners for an apartment? Due to my skin condition I require a water softener. I am looking for an apartment in the Marion, IA area who has soft water or room enough I can put one of your units in. Please help if you can. Any suggestions would be much appreciated. Thank You!
Mark Timmons
February 5, 2017 at 12:11 PM
We sell these all over the country and they do work. As to whether one can be installed in your apartment, I would advise you to talk to a professional.
Grace
February 5, 2017 at 10:44 AM
How many do I need for my apartment for 2 showers, 2 bathroom sinks, 1 kitchen sink and 1 dishwasher? Do I need to get 7 for each or will 1 take care of the entire apartment?
Mark Timmons
February 5, 2017 at 12:13 PM
We would need more information. Please call one of our water specialists.
M. E.
March 5, 2017 at 8:50 AM
Are they quiet?
Mark Timmons
March 15, 2017 at 8:14 PM
Yes.
Javeed
April 14, 2017 at 2:27 AM
I live in apartment, can we install this in the shower room and use?? Is it available in Canada??
Mark Timmons
April 16, 2017 at 12:14 AM
It can only be used on cold water.
Cader
May 2, 2017 at 10:57 PM
I have a condo and only the water heater and central unit are in my control. I would like to soften all my water, not just the hot. How can I do this? Thanks
Mark Timmons
May 5, 2017 at 9:30 AM
Since I cannot see your plumbing, I cannot say. If you are on a crawl space or basement, then it might be easy, but if your house is on a slab, it might be almost impossible.
Paige Arnett
May 11, 2017 at 12:41 PM
Are these units sufficient to use with a tankless water heater?
Mark Timmons
May 13, 2017 at 9:15 AM
Absolutely, they do an excellent job for that!
Sally Vilmont
May 20, 2017 at 6:46 PM
I need to replace my softener. The current is located in a very small closet and the current one measures; 45" high, 18" deep and 11.5 " wide. What is your cost?
Mark Timmons
May 22, 2017 at 12:52 PM
Our would be 43" High x 13" wide x 18" Deep. This is a premium high-efficiency model and is $1,195.00. There may be some coupon discounts available. Here's the link: https://www.uswatersystems.com/us-water-aquatrol-premium-metered-water-softener.html
Deba
June 1, 2017 at 11:28 AM
We have a small bunkhouse, it has kitchen faucet, bathroom faucet, toilet, and shower, one bedroom. We have high volumes of lime, and hard water, will the small one work in this situation? Also have smell especially when using hot water?
Mark Timmons
June 1, 2017 at 2:55 PM
What level is "high volumes of lime, and hard water?" If you have rotten egg order a softener will not fix it.
Astrid volkert
June 10, 2017 at 11:27 PM
I have always had soft water but we now live in high desert with very very had water. Our coffee pot Needs to be cleaned weekly and the elements in the hot water unit need replacing min a very few years. Will the small one cope with only two people and will it cope with the calsiem without Breaking down the soft water unit.?
Mark Timmons
June 12, 2017 at 8:44 AM
It depends upon your hardness level - do you know what that is? Do you have a good water analysis? Feel free to call us with questions at 800-608-8792.
Keith
September 4, 2017 at 11:52 AM
We have a lake house with four bathrooms and two baths. It doesn't get used every weekend but I still have hard water. We share a well with two neighbors we have decient water pressure and good water but is just hard water. Any suggestions on a size? It cannot be to big as space is limited.
Mark Timmons
September 4, 2017 at 2:32 PM
I would recommend this: https://www.uswatersystems.com/us-water-aquatrol-premium-metered-water-softener.html
nadine
October 5, 2017 at 2:06 PM
our town water report says that "calcium hardness" is 42.9-94.9 mg/L - does that translate to GPG? I am trying to determine if we can get away with a FLEX-20 for family of 4.
Mark Timmons
October 7, 2017 at 9:27 PM
1 grain per gallon = 17.1 mg/l.
Janet Whettam
November 7, 2017 at 2:58 PM
I live in a mobile home. Can the small unit be hooked up under the kitchen sink? I have limited space. By hooking it up under the kitchen sink would this soften the hot water. The hot water heater is at the opposite end of the home. There is a main water supply in the kitchen by the washing machine but no room.
Mark Timmons
November 9, 2017 at 12:27 AM
I do not know how your home is plumbed. That may or may not work. Tell me more about your water.
Dan
February 10, 2018 at 10:04 PM
I dont see the products they are talking about.....ie......Flex 20 is nowhere to be found????? what are you all looking at?? I only see the high end systems on the website and when I type the product name it comes up with flex lines and parts for plumbing??? What is the price on the 3 models they talk about?
Mark Timmons
February 18, 2018 at 6:46 PM
This is a blog and things change. It's hard to update everything, but I will fix this shortly. The FLEX was discontinued and replaced with this: https://www.uswatersystems.com/us-water-laser-mini-metered-water-softener.html There is just one model.
Jack Schubert
March 22, 2018 at 12:46 PM
I have a flex we with a broken lid on the brine fill opening. Can I purchase a replacement lid
Mark Timmons
March 22, 2018 at 4:41 PM
Call our Customer Service at 800-608-8792 and we will try and help.
Maryann
May 23, 2018 at 10:26 PM
Can it be installed to cover the entire property, not just the house. We would like to reduce lime scaling in the pool. We have a 1960 ranch remodel so space where the main line comes in is tight.
Mark Timmons
May 26, 2018 at 2:34 PM
It is generally best not to use soft water in a pool. If your water is highly mineralized with evaporation of calcium and magnesium which causes scale. However, if you soften it, you have large amounts of sodium concentrated. Some people use reverse osmosis for such things. If you are interested in that, contact us at 800-608-8792.
Lorraine
June 5, 2018 at 11:12 AM
I have very rusty water in a 700 so ft house 2-3 people will a compact small unit do the trick and where do I get one? Live up north Michigan area city of Glennie!!
Mark Timmons
June 7, 2018 at 3:42 PM
Here is our smallest: https://www.uswatersystems.com/us-water-laser-mini-metered-water-softener.html
robert moore
November 14, 2018 at 8:51 PM
I am interested in your flex model for a lake cabin. Can you tell me where to find a dealer and the price.
Mark Timmons
November 15, 2018 at 6:55 PM
The Flex has been replaced with this model, which is even more compact: https://www.uswatersystems.com/us-water-laser-mini-metered-water-softener.html We do not have dealers. We sell direct and cut-out all the middlemen. You can buy direct from us.
Ileana
January 27, 2019 at 10:35 AM
Hi, we live in Florida and have started to notice our laundry appears to not be getting clean. I seem to be using more and more detergent with every wash and fabric softeners for the nice smell, but when the clothes come out they still have that dirty hamper odor like if they were never even washed. I am assuming this is due to hard water, just not sure why it started recently if we have lived here for 15 years. We do not like the slimy feeling of a softened water when we shower. So, my questions are: I was told there is a setting so that the slimy feeling is less when showering? Is this true? Is there a type of inline softening or small unit for the water coming into washing machine only? Since we are not sure how much longer we will be in our home and may possibly be in an rv or much smaller home, is there a portable unit we could install for our laundry now and then take with us to use elsewhere for different needs? TIA
Mark Timmons
January 28, 2019 at 8:21 AM
You can blend some hard water back with the soft, but it really defeats the purpose of a water softener. You call it "slimy" - I call it "silky." The soap is rinsed off with soft water while it remains embedded in your pores with hard water. The first time you wash your clothes with soft water, you may not have to add soap... there's enough soap left in them to wash them the first time. The same is true of your skin. I know of no portable systems that would be effective.