Explain the Slimy Feeling With Soft Water

Explain the Slimy Feeling With Soft Water
By Mark Timmons
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Explain the Slimy Feeling With Soft Water


Dear Mr. Timmons, You may have received questions similar to the one that I will pose to you from others, but I am quite confused as to what I have read on the internet.  Please allow me to provide you with details. When I take a shower, I want to feel as if all of the soap, body oils, and grime will come off my body immediately. I do not mind if my skin comes out extremely dry after showering. I want to feel clean and I can always put on lotion if my skin is too dry. I have lived in southeastern Kentucky for many years and I have never had any issues while showering. I contacted my municipal water manager here in Hazard, Kentucky and he informed me that the water hardness of our town is usually around 180 parts per million and runs a range of 160-240 ppm at the extremes. The pH is usually around 7.4. During my college and medical training, I have lived inLexington, KY; Louisville, KY; Cincinnati, OH; Cleveland, OH; Silver Spring, MD; and Burbank, CA. I have never had any problems while showering in those communities. One time, we visited family friends in rural Iowa and taking a shower was an unpleasant experience. It felt as if the soap would not come off my body no matter how much water I used. When I visit my brother in Las Vegas, NV, it is the same problem with taking a shower - the soap does not feel as if it is coming off at all. I do not know if he has a water softener. When I visit my parents in New Tampa, FL the same situation as with my brother - I can't stand taking a shower as it feels that the soap will not come off no matter how much water that I use. I have read conflicting information on the internet. Some sources state that hard water causes the problems that I experience with showering in IA, NV, and my parents home in FL. Other sources say that it is probably a water softener used to lessen spots on dishes, etc., that cause that slimy feeling of not being able to get soap off of me during showering. I read your article that states that it is actually a "silky" feeling.  I respectfully disagree with your characterization of "silky" as it is a markedly uncomfortable feeling and I have noted that acne seems to be worse when I am visiting my parents as the oils are not effectively removed from my skin. My parents told me that they have a filter for their home, but I am not certain that it is "softening" the water and that is why showering is such an unpleasant experience. The reason that I am sending this e-mail is that I will be moving to the Tampa area to work. I will be renting an apartment in Brandon, FL and I am not certain as to whether I should get some sort of water treatment system or if I should just try the city water first. Most of the literature seems to point to "soft" water as the culprit for the markedly uncomfortable feeling while showering. Some say it is "hard" water. Please explain and advise. Thank you very much. G

The Water Doctor's Response:

Dear G, First of all, I will just deal with the facts. Whether the water is silky or slimy is a perception, not a fact. I know many people who feel it is silky and I know many who think it is slimy. Do you like Coke or Pepsi? That’s personal taste – you can’t say one is better than another to everyone – just you. I love baseball and another person may hate it, so when we go to a game together, he is bored and I am engaged. We are in the same place, so it is our own perception that changes everything. I just wanted to make that point. Here are the FACTS: 1. Calcium and magnesium are “hard” minerals which combine with soap and form “curd” and suds. 2. This calcium and magnesium and soap curd does lodge in the pores of your skin in hard water. 3. Since there is no calcium or magnesium in soft water, the sodium which is a “soft” mineral, combines with the soap to form suds, without curd. 4. There is no calcium and magnesium in the water and no curd, and sodium does not stick in your skins’ pores. 5. Use a pure soap like Ivory – wash one hand with soft water and rinse – it will fell slick – then wash the other with hard water – it will feel “squeaky clean.” Then taste both hands. You will taste soap only on the hard water side. Therefore the soap is gone. 6. Many people with sensitive skin break out when they bathe in hard water. I have seen people with eczema-like skin problems have clear skin after a few days with soft water. 7. There is no soap residue left when you shower in soft water. 8. There is soap residue left on the skin when you shower in hard water. 9. I cannot say why acne would occur in soft water unless the skin is stimulated by the lack of calcium and magnesium in the pores to produce oil. 10. Some people love the slick feeling – others hate the slimy feeling – it’s all about perception! 11. With soft water, you get the following benefits over hard water: a. 50% less soap, detergents and cleaning chemicals (for example, you use half the laundry soap, half the shampoo and half the dishwasher detergent). b. 30% saving on water heating energy. c. Dramatically increases the life of all water using appliances and plumbing appliances. d. Delivers spot-free dishes in the dishwasher. e. Cuts cleaning time in showers and sinks. Those are the facts, and there is one other fact: Not everyone will like soft water, in which case we also have salt-free water conditioners, like the LIMEBLASTER.  
August 13, 2014
August 18, 2014 at 2:01 PM
My hair feels scummy and my scalp does not feel clean now that we have installed the FUSION XT water softener. I thought it would be the opposite! Do we need to adjust the FUSION XT in some way?
Mark Timmons
August 22, 2014 at 12:42 PM
You will need to test the water to determine if it is working. Here's our most popular test kit: https://www.uswatersystems.com/hardness-field-analysis-test-kit-2403.html
December 26, 2015 at 3:03 PM
My husband and I bought a house in Tillsonburg, ON moving from another farming community in the same county. Tillsonburg's water is considered to be 'hard water' and feels incredibly slimy, I reacted to it developing a serious rash, burning sensations, blisters and the skin splitting. Painful to say the least. We were advised to get a water softener and carbon filters and told by the company that it would solve all of the issues. It did not. I continued to experience the rashes and burning to less of a degree. We had the water tested through our local hospital but they only tested for two bacteria. I grow up on a farm which had hard water, the feeling of the hard water is not the feeling of the slime that is Tillsonburg's water. We now have a water softener and the water is still slimy. Not the silky water that is the result of softened water which I have experienced in other areas with softened water. I started doing research and then had the water tested again at an independent lab. The results are that there is sulfides in the water, this has caused the slimy feel, the skin reaction rashes and burning and there were indications of sulfides in the water had we known what to look for. The water softener and carbon filter cartridge we were advised to buy did not and were not meant to treat the sulfides in the water. From my experience before spending the money on a water softener or and a water treatment system have a full water test done by an independent lab. Find out exactly what is in your water, find out if the issue is a build up in the pipes in the house, the water source, the hot water heater etc... And treat the problem accordingly. We had to spend the money on a system that treated the sulfides in the water, we now have silky water that you have when having a water softener and I do not react to the water anymore either. Don't just go based on a sale representative or even a hospitals lab test remember the l found out the hospital lab only checked for two bacteria. And there is a difference not a perception of slimy vs silky water. Our water was slimy due to sulfides. Once the sulfides in the water were dealt with we had and have silky soft water.
Mark Timmons
December 26, 2015 at 9:14 PM
Measure Twice - Cut Once! That's what a professional water analysis does. We always advise people to do that. Depending upon your water analysis, I may have recommended a whole house system. What were your levels of sulfides? Dis they check for hydrogen sulfide or do you mean sulfates?
December 22, 2016 at 3:31 PM
Hey "doctor", Calcium and magnesium are not minerals. They are elements. As in the periodic table of elements. They could also be called atoms and/or their ions or even isotopes, if you want to specify. But elements are not minerals, just as a mineral is not a rock, just as a rock is not a planet. Just as atoms are not molecules. I could go on.
Mark Timmons
December 22, 2016 at 3:55 PM
I can see from your e-mail address you are a really bright guy("farts make bubbles"). Where do you trolls come from? Technically, calcium and magnesium are elements, BUT they do not typically occur that way in real life - They are compounds and as such are appropriately labeled minerals. Now, just go away if you don't have somethings of substance!
Christopher Sapp
January 10, 2017 at 5:01 PM
I have a water filter for my house, after the softener. My question is, could I filter some of the "softness" out of the water with the correct cartridge? Thanks!
Mark Timmons
January 13, 2017 at 9:58 PM
Water is either hard or soft and you cannot filter out softness. You can filters out many other things and you can use reverse osmosis to remove sodium.
Juan Andrade
January 27, 2017 at 2:35 AM
I bought rainsoft and I don't feel the silky or smooth when I wash my hands or take a shower, the technician test the water in front of me and test good according to them the color is blue that I'm not getting hard water. Why is it I'm not feeling the silky or smooth feeling? Now they want to down grade me to see if I can get that feeling by changing head unit check valve
Mark Timmons
January 27, 2017 at 7:45 AM
The only explanation is that the water is hard. You could send us a sample in a bottle and we will be glad to test it for you.
April 20, 2017 at 9:13 AM
I got a water softener along with the carbon filter installed 2 weeks back. I feel the slimy feeling after shower. Glad to know that's a sign of water being soft. My question is is the soft water safe for drinking. I understand the carbon filter removes the chlorine from the water but what about the Resin filter that the water goes through. Do I need an RO system too. If yes, then is it correct that RO system will "demineralize" the wate. Too much confusion My hard water reading was 8 grains. Ram
Mark Timmons
April 21, 2017 at 9:38 AM
<strong>Is it safe to drink the water?</strong> Whether it is soft or hard, in my opinion it is not safe, because of all the chemicals. The carbon filter helps, but RO removes the widest spectrum of contaminants of any water treatment process. If you drank a bathtub full of water a day, you would not get 5% of the minerals your body needs, so demineralization is not an issue. I encourage everyone to get a Reverse Osmosis system.
May 24, 2017 at 11:06 PM
I am not convinced about the common explanations for the slimy feeling of softener water. It is not the soap, natural body oil, calcium, sodium, or the lack of them. I installed a new water softener and did not put salt nor potassium yet. The water feels slimy even without using soap. I do not have this feeling if I use the water form the reverse esmosis filter. There must be a certain chemical being released from the resin. All what I hope for it is not toxic. I really think it has to be studies extensively to insure safety
Mark Timmons
May 26, 2017 at 6:45 PM
Resin is "charged" when it comes from the factory, so immediately upon installation, it is exchanging the calcium and magnesium in the the water for sodium and you will experience the slick feeling. You are "overthinking" this without supporting facts. It has been studied for over 75 years. My questions is: <strong>what are your qualifications and how long have you been studying it?</strong>
Frank Divonzo
June 15, 2017 at 10:16 PM
Mark, We had a whole house water treatment (carbon media) and softener (with rock salt) system installed a few months ago, which reduced the hardness in our public water from 15 grains to one. Immediately thereafter and since, my son and I have experienced allergic reactions and have had constant sore throats. We soon realized we hadn't reduced the dishwasher detergent at all, and had some serious etching done to our kitchenware. We then dialed the detergent back to less than half. We even tried a rinse aid. Yet, our symptoms have not subsided. All our kitchen items that emerge from the dishwasher or are hand washed are slick with a film and readily show fingerprints like crazy. I believe you said soft water should leave no soap residue. In our case, I am not sure. I wonder if using too much soap combined with inadequate rinsing, such as from an older dishwasher clogged by years of hard water, could leave soap residue. Given the numerous potentially allergenic chemicals in dish soaps, I am concerned. We use an overnight wash setting as recommended to extend the time to break down the soap. Yet, I have felt the chalkiness and tasted the soap on the rim of a slick glass and gotten an immediate allergy type reaction. I have also read where people claim they reacted poorly to rock salt. Might there be salt residue in the water and after washing? I believe our plumber used blue pipe dope at some pipe fixtures. That stuff also concerns me. Any help or ideas would be appreciated.
Mark Timmons
June 16, 2017 at 8:43 AM
I suppose anything is possible, but in softening water, the process of ion exchange occurs and what type of salt is used should make no difference. During the ion-exchange process, calcium and magnesium are "exchanged" for sodium, so there is sodium in the water with any salt. Of course, there is always "whole house Reverse Osmosis" which removes virtually everything from the water, but that is very expensive. If it were me, I would consider adding this: https://www.uswatersystems.com/us-water-1-charged-membrane-filter-system-10-to-20-gpm.html
June 25, 2017 at 9:38 PM
I have a Culligan water softener and a carbon filter. The house is a weekend house, so we do not use much water. Some people tell me that the water is "softer" than it should be. (I have no idea if this is a thing.) Someone suggested that I run the regeneration every week, and the water wont be as slippery. Any thoughts?
Mark Timmons
June 26, 2017 at 9:08 PM
What is soft or not. There is no such thing as being "softer than it should be." Who ever said that has no idea. Slippery is a word that I would not choose, but I can get the concept. Without calcium and magnesium in the water, soap curd will not stick in the pores of your skin and you will get a slick feeling. You will not get that slick feeling with hard water because the Calcium, Magnesium and Soap Curd will stick in the pores of your skin.
June 27, 2017 at 3:05 PM
We have a house with two bathrooms. We also have a Culligsn soft water unit. All was fine till we had our bathrooms remodeled. The plumbing in the wall for the shower only was redone and all is fine--we get soft water. However in the shower/tub in the other bathroom it appears that we are not getting soft water I.e. You don't have the silky feeling after a shower and you don't get the soft silky hair. Is it possible that the guys that did the plumbing did something wrong that's causing no or little soft water to go to the second shower? Our culligsn unit is in the attached garage, has enough salt and recharges automatically. It was my impression that the soft water goes through all pipes that have water flow through them in the house. Any ideas on this?
Mark Timmons
June 30, 2017 at 1:38 PM
Of course it is possible it was not plumber correctly. These test strips can confirm it: https://www.uswatersystems.com/water-works-total-hardness-testing-strips-50pk-12166.html
Aaron Edwards
July 2, 2017 at 11:38 AM
You still seem to be skirting the central issue. Soft water to the vast majority of people feels terrible. I don't care what adjective you use, it is a disturbing sensation to most people. The benefits of soft water and there are significant ones, are primarily to appliances and plumbing everything from hot water heaters, expensive fancy bath and kitchen fixtures and old school iron or galvanized piping. Rationalizing the expense and hassle factor of tradition NaCl based softening by ignoring the disgusting feeling of slipperiness is self delusion to make a person minimize the very real "buyers regret" feeling the morning shower inevitably brings about. Your explination of the chemical reaction of how long chain soapanifier molecules emulsify oils and loosen ordinary dirt is a bit simplistic. You are letting your salesman brain over ride your scientific brain. There are two types of pores in human skin. Follicle pores produce oils and sweat pores produce salty cooling sweat. Both are normally one way outlets. Grime and bacteria can clog them but that is why we bathe. Soap emulsifies our oils but the rinse water we use ionically dissolves the salty sweat residues. The ppm level of the various dissolved minerals and the relative distribution of these species in rinse water has an enormous effect on how well our soap functions to clean off oils and the rate at which salt sweat both dissolves and reacts to govern the speed at which "cleaning" takes place. The idea that soap scum or curds clogs our pours is highly midleading. If that were true, skin disease would be astronomically higher than it is. The science of water purification and how this simple compound H2O produces such complexity is truly amazing. It's baffling array of reactions governed by pH, dissolved minerals, temperature and presence of other dissolved organic molecules and manmade compounds designed to help water act more effectively as the "universal solvent" is almost impossible to explain or predict in many cases. However, water stripped of Sodium and loaded with substitutes is great for pipes but no so much foir human comfort when bathing. The cost of RO and Ion exchange is high but the water it yields does not produce the slime bucket feeling we all know and must admit is the single greatest drawback and complaint of salt based "softening".
Mark Timmons
July 3, 2017 at 9:04 PM
Skirting the issue? See, you lose me when you just make assumptions that have no basis in fact like "<em>Soft water to the vast majority of people feels terrible</em>." That is simply not true. Yes, some people believe that. My wife felt the same way at first, until she understood. But it seems to me that you don't want to be confused with the facts, as your mind is already made up. Yes, there are uninformed people who think the feeling of soft water is disgusting, but I'll bet I can find an equal number who love it. What I write is for the masses and not a scientific white paper (usually) although we could go there. Maybe the term "clogs" is not the best term to use but I know many people who once they had soft water, stopped using skin lotion. If you have hard water and wash your clothes in soft water, there is enough soap in them to do the first load. If you use a strong based-soap like Ivory and wash one hand in soft water and the other in hard water, you can taste it on the hard water hand but not the one that feels "slick." Explain that one away! Have you ever taken a shower in RO water? I have and it feels the same as soft water. Much of what you write is purely fiction or opinion. You don;t have to like soft water - I am fine with that. I'm not out to convert the world to soft water. It's just one of many technologies we use to treat water. ... and by the way, I have seen people who had horrible skin conditions cured by soft or RO water use. With all due respect, I disagree with your opinions, and when you state "<em>It’s a baffling array of reactions governed by pH, dissolved minerals, temperature and presence of other dissolved organic molecules and manmade compounds designed to help water act more effectively as the “universal solvent” is almost impossible to explain or predict in many cases</em>," that isn't true either - with a detailed water analysis, we can predict for a certainty if your will will form scalr and a host of other things. Knowledge is power.
July 3, 2017 at 6:06 PM
e. Cuts cleaning time in showers and sinks. Negative. I spend a lot of time trying wash that fish slime off me. I absolutely hate soft water
Mark Timmons
July 3, 2017 at 8:47 PM
Wes, this is a free country and you are allowed to have your opinion and express your opinion, but when you say something that is demonstrably false, well, I have to call BS! - There is no "slime" even though you believe there is. What makes water "hard" is calcium and magnesium which are considered hard minerals. Part of the reason they are call hard minerals, is because they stick to surfaces. Water that is softened by ion exchange replaces the calcium and magnesium with sodium or potassium, which are "soft" minerals in that they do not stick. You can hate the slick feeling and I know lots of people that do, but I also know just as many who love it. We all have different tastes but my question is "why the vitriol?" Does everyone have to like the same things you do. So, don't get a water softener - I'm cool with that. We have ways of getting rid of scale that don't involve salt. One final thing: Did you know that if you have washed your clothes in hard water and then install a water softener, you don't have to add soap the first time... because there is enough in the clothes to do the first load. The same thing is true with your skin, but I get you don't like soft water.
August 15, 2017 at 5:24 PM
Is there a way to find some happy medium between the hard and soft water, meaning the slimy and non slimy feeling? There are many different kinds of salts to be found in stores and I don't know the difference without trying them all. Or are all those different kinds just a marketing ploy?
Mark Timmons
August 19, 2017 at 1:28 PM
#1 The water is either soft or not! #2 You call it slimy - I call it "slick" and I love it. But, that's me... not you! The type of salt makes ZERO difference.
Tom Robertson
August 17, 2017 at 4:04 PM
by Anne Marie Helmenstine, Ph.D. Updated March 16, 2017 Do you have hard water? If you do, you may have a water softener to help protect your plumbing from scale buildup, prevent soap scum, and lessen the amount of soap and detergent needed for cleaning. You've probably heard that cleaners work better in soft water than in hard water, but does that mean you will feel cleaner if you bathe in soft water? Actually, no. Rinsing in soft water may leave you feeling a little slippery and soapy, even after a thorough rinsing. Why? The answer lies in understanding the chemistry of soft water and soap. Hard water contains calcium and magnesium ions. Water softeners remove those ions by exchanging them for sodium or potassium ions. Two factors contribute to that slippery-when-wet feeling you get after soaping up with soft water. First, soap lathers better in soft water than in hard water, so it's easy to use too much. The more dissolved soap there is, the more water you need to rinse it away. Second, the ions in softened water lessen its ability to 'stick' to the soap molecules, making it more difficult to rinse the cleanser off your body. The reaction between a triglyceride molecule (fat) and sodium hydroxide (lye) to make soap yields a molecule of glycerol with three ionically-bonded molecules of sodium stearate (the 'soap' part of soap). This sodium salt will give up the sodium ion to water, while the stearate ion will precipitate out of solution if it comes into contact with an ion that binds it more strongly than sodium (e.g., the magnesium or calcium in hard water). The magnesium stearate or calcium stearate is a waxy solid that you know as soap scum. It can form a ring on your tub, but it rinses off your body. The sodium or potassium in soft water makes it much more unfavorable for the sodium stearate to give up its sodium ion so that it can form an insoluble compound and get rinsed away. Instead, the stearate clings to the slightly charged surface of your skin. Essentially, soap would rather stick to you than get rinsed away in soft water. There are a few ways you can address the problem. You can use less soap, try a synthetic liquid body wash (synthetic detergent or syndet), or rinse with naturally-soft water or rainwater (probably won't contain elevated levels of sodium or potassium)
Mark Timmons
August 19, 2017 at 1:20 PM
Wow! A Ph.D wrote that so it must be true! Not so fast. Have her explain why if you wash your hands in soft water using a pure soap like Ivory, they feel slick, but if you lick them, you cannot taste the soap, but if you wash them in hard water and rinse them you do not feel "slick" but if you lick them, you do taste the soap. Can she explain that? I doubt it, because the soap is not washed off - if it was, you could not taste it! I call B.S. I don't care if a Ph.D says it, even Ray Charles can see otherwise!
Adelle Anderson
August 19, 2017 at 2:29 PM
I just move it an apartment where the water is soft. I read conflicting comments about whether or not it sticks to the skin. It feels like it does. I did the licking the hands after washing and tasted soap on the hand washed in soft water. Also I've had an all - over itching problem since using soft water.
Mark Timmons
August 20, 2017 at 2:55 PM
What kind of soap was it? It is physically impossible that soft water will not rinse the soap off, but if it is not a 100% pure soap (with no additives) like Ivory, you may taste some residue of other things like fragrance or emulsifiers. There is nothing for the soap to stick to when rinsed with soft water.
Adelle Anderson
August 21, 2017 at 1:31 PM
I believe it was Lever 2000...was left in my new apt. and I used it. And I now have discovered that my new heart medication is the cause of my itching. Did more research. So far I feel better about soft water.
Mark Timmons
August 23, 2017 at 5:49 PM
You will love it. Good luck!
September 16, 2017 at 10:14 PM
I too find the slick water to be a pain . I have a hand held shower head and when I use soap, it is soooooo slippery I can not hold the shower so I have to find something to tape on the handle so hopefully I can hold it. Also, when I wash my hair and the soap hits the tub floor I slip and slide. The worse part of it is when I do dishes in the kitchen sink I can't hold on to glasses etc.. as the soap and soft water make it sooooo slippery I can't hold the glasses and other dishes as well. Is there anything I can do?
Mark Timmons
September 19, 2017 at 6:11 PM
You can install a tee on each side of inlet and outlet of the softener with a valve in between and blend some hard water back in to eliminate the slickness. You can use something like this: https://www.uswatersystems.com/water-softener-blending-valve-fits-any-softener.html
September 19, 2017 at 12:12 AM
I had an interesting experience after just moving to a new house that had a water softener system. Loved the soft water at first. Needed salt so I added 4 bags of salt pellets. After about a week, my hair and hands had a waxy feeling to them. Hair was waxy feeling and not smooth at all even tho I used conditioners. Called the water softener system man to come check system. He said not to use the pellets - they don't recommend them and that they had some kind of glue in them. He scooped them all out and put solar salt crystals in. After one day, my hair felt a lot better. Now after a week, everything feels back to normal.
Mark Timmons
September 19, 2017 at 6:09 PM
It's not glue, just a binding agent, but it can plug the injectors at time which will render the water hard. Solar salt is always a good choice.
Elaine Allen
September 21, 2017 at 1:15 PM
Can you use solar salt in any of the softner including Water Boss to help the drinking water?
Mark Timmons
September 25, 2017 at 8:01 PM
September 26, 2017 at 10:30 PM
Hi, thanks for all the info. We just moved to a home with a water softener system and an RO system. They are early 90's systems. We had the RO serviced, and all the membranes changed. The only thing we did to the water softener system was to have the tank cleaned, and add salts . My question is, when I first started showering, my hair was incredibly soft, but the water did not have that slippery feeling. However, all of a sudden, the water feels slippery to the point where I'm not sure if I rinsed the soap off, and my skin feels great, however my hair feels rough , it tangles, and feels like it has build up in it. What could be causing it?
Mark Timmons
September 27, 2017 at 10:06 AM
The softener may have lost a lot of it's capacity over time. You could replace the resin or consider a new softener since the new ones are much more reliable and efficient.
Mark Timmons
October 3, 2017 at 12:40 PM
It sounds like soft water. Your hair will adjust nicely.
October 3, 2017 at 11:42 AM
Recently moved to a house with a water softening system. Loved it. Then I turned on oil boiler and after washing hair, it felt like it had wax on it (and also my hands). Was told the water heater could be run with oil or electric. Had softener system serviced. He said not to use the salt pellets, use the crystals. He scooped all the pellets out and put in salt crystals. Within a couple days hair felt normal again (but I had also turned the boiler off by then). Had the oil boiler serviced too then. The next chilly morning, I turned on the oil burner again and washed hair also. Hair felt waxy again . Any ideas about what is going on?
Mark Timmons
October 3, 2017 at 12:39 PM
Maybe there is such a buildup of hardness in the boiler that the water is not soft?
October 6, 2017 at 3:24 PM
"cut twice. Measure once?" You might want to take that off.
Mark Timmons
October 7, 2017 at 9:24 PM
Thank you! Evidently one of the brain-eating amoebas got ahold of my brain.
October 16, 2017 at 12:46 PM
Thanks for sharing your expertise. There's one part that I'm having difficulty wrapping my brain around and would love further explanation. If it isn't soap residue causing the slick feeling of my soft water, why do I perceive that sensation only after applying soap? Also, after excessive rinsing and rubbing of hands, why does that slick feeling dissipate?
Mark Timmons
October 16, 2017 at 8:26 PM
Water acts as a trigger for oil glands to secrete oil and when you rub it much like rubbing lotion into your skin. The taste test tells the tale.
October 17, 2017 at 9:17 AM
Perhaps you missed my first question. If it's water triggering glands to release oil, why do I only perceive the slick feeling when I apply soap? This morning, I even waited a few minutes before applying soap in the shower. Again, the slick sensation was only apparent after applying soap. As far as using a taste test, relying on human senses presents many challenges, including to objectivity. I often have to result to sensory evaluation in my work, usually smell and taste, and often find it difficult to remain objective when I'm looking for a particular smell or flavor to either prove my hypothesis or to approve a product for the next step of production. I'm not saying your taste test isn't scientific, just that it has pitfalls. You should always consider you might be falling victim to your own confirmation bias. On August 19th, 2017, your reply to a comment quoting a scientist on this issue seemed dismissive and defensive rather than properly addressing statements and questions that go against your own theories. As an outside observer, these types of responses lead me to believe you may not be objective in viewing the issue of soft water/soap residue scientifically, instead trying to "win" an argument or advance an agenda selling more water softeners. I came across your blog post because I simply wanted to understand why it feels like I can't rinse soap off my skin in soft water. I've performed your taste test multiple times with no discernible difference between hard and soft water leaving a soapy taste on my skin. That includes not tasting a more soapy skin after rinsing with soft water, so there is a possibility of validity in your claims. Your theory may indeed be correct, but your blog post and comments have produced an opinion on my part of bias on yours. I will continue to look for more scientific answers elsewhere.
Mark Timmons
October 21, 2017 at 9:47 AM
Timbo, - I am not a scientist, but I must point out that to do a "taste test" you have to use a strong, pure soap like Ivory. Unless one has issues with taste or smell, I have never seen anyone say they could taste it on the water that was soft or not taste it on the hand that was rinsed in hard water and I have done that test dozens of times, mostly with skeptics. - I am biased to the test technology. I admit that. Let me give you another example: wash a load of clothes in hard water and the next day wash them in soft water, Don't add soap - there's enough in the fibers to produce a good suds! But if you wash them in soft water, you can't pull that trick in reverse. - Finally, my shower doors have not been cleaned for two weeks and they are sparking clean and I do not wipe it down or squeegee it. Look at someones shower with hard water and you will see a pattern of soap film all over it. The soap stick and does not wash off like in soft water. - I hate the sticky feeling of hard water and love the slick, silky feeling of soft water, but readily admit that not everyone feels the same way, which is why we sell many other systems that do not produce that feeling. I am only telling you what I like and what the results are. - You should talk to a scientist. Let me know what you find out.
December 3, 2017 at 3:15 PM
I live in an apartment complex...3rd floor. During hurricane Harvey, our water was off and on several times. My complex was not flooded, but water was off for several hours at a time. We were asked to boil water at one point before drinking because the water level had gone down. Since then (that was in September), the water seems to feel "oily" leaving beads of water on body and in tub; also in the sinks when washing hands. The water has no odor and looks clear. Should I test the water....or get it tested. Thanks!
Mark Timmons
December 6, 2017 at 9:04 PM
It could not hurt to test it. That sounds strange.
December 16, 2017 at 10:53 AM
EVERYONE: Mark Timmons is FULL OF IT! He sells water softeners and will type any bullchit to sell his USELESS, DISGUSTING, TOXIC, HARMFUL CHEMICALS. The end result is the same: YOU CANNOT RINSE THE SOAP OFF YOUR SKIN WITH WATER SOFTENERS! You cannot become clean. It feels DISGUSTING! Why pay money for something not only annoying and completely useless but also AGGRAVATING AND HARMFUL? water softeners are peeling my skin off! People who buy water softeners and force it onto unsuspecting tenants deserve only one fate!
Mark Timmons
December 17, 2017 at 2:43 PM
I am 64 years-old and have been bathing in soft water all my life (my father was in the water business). Why isn't my skin or my kids skin or millions of other peopel who have soft water losing their skin? I am full of it? Everything you say has ZERO basis in fact. Is the last sentence a threat to someone?
Adelle Anderson
January 26, 2018 at 12:45 PM
When I moved into my apartment the water was soft, then two wks or so later, this changed. It is now hard. I'm still buying my drinking water but could the reason for the change be that the water was; but isn't treated regularly; or visa vera?
Mark Timmons
January 29, 2018 at 11:38 AM
I do not know unless you could provide a water analysis.
March 11, 2018 at 1:45 PM
Water softener makes the water horrible! It feels very slimy and sticky. Absolutely horrible. I can’t get the soap off. I hate softened water.
Mark Timmons
March 11, 2018 at 3:51 PM
I cannot make you like Pepsi or Brussel Sprouts and I would never try to force you to like soft water, because that is 100% subjective. However, saying that soft water does not get the sop off is 100% demonstrably untrue. That can easily be disproved. Hard water feels horrible to me as it is very sticky and you cannot wash off the soap. The fact that it feels horrible to me is subjective but I can prove beyond shadow of a doubt that it does not rinse the sop off. If you want to believe that you cannot wash the soap off with soft water, maybe that makes you happy and frequently, ignorance is bliss!
Deborah JW
March 30, 2018 at 12:22 PM
What do people do when dishes are getting slippery using a water softener? I’ve almost dropped a couple. All other benefits I like. I have had a water softener in another house in the same area and that water was not slippery on anything. Is there an explanation for that? I was not expecting the slippery part when we put in a water softener a few week ago. I’ll get used to it in the bath I guess.
Mark Timmons
April 1, 2018 at 2:20 PM
Rinse it before picking it up... with the soap gone, it will be much less slippery without the soap.
Eric in Spokane
April 1, 2018 at 1:56 PM
We are buying a new water softener. We've lived without one for the last 6 months and my skin is dry. flaky and itchy. When washing my hair, it feels sticky and unclean. After rinsing off in the shower, my hand sticks to my skin. Hours later I can smell soap still. Some may like that but to me it simply means I still have soap on my body. To the jihadist saying soft water is the end of humanity - it's simply not your preference. And I'm a LITTLE confused about the chemicals of mass destruction you feel are being introduced into our environment? Your preference is not my preference and it's a little sad you think you know what's best for me especially after your clear demonstration of not knowing the simplest of facts. Be well my opinionated "friend".
Mark Timmons
April 1, 2018 at 2:11 PM
Eric, You are not saying that to me are you... because I do not disagree?
Pang C from ma
May 1, 2018 at 7:09 AM
Just wonder! It’s safe to drink of this kind of slimy oily water? It sound like every body was talking about shower not drinking.
Mark Timmons
May 1, 2018 at 7:18 AM
The water is not slimy and oily. That's silly. I do not drink soft water. I drink RO water.
Tien Huynh-Dinh
July 23, 2018 at 10:55 PM
Love your website and all the comments and replies... As you said, slick or slimy may just be a perception and preference. For the record, I do not like having to rinse forever to partially remove the slimy feeling of soap (?) when showering with soft water. On June 26th, 2017 you replied: "Without calcium and magnesium in the water, soap curd will not stick in the pores of your skin and you will get a slick feeling. You will not get that slick feeling with hard water because the calcium, magnesium and soap curd will not stick in the pores of your skin." How is it that both sentences say the same thing? How then is soft and hard water different from those two sentences? Thank you!
Mark Timmons
July 27, 2018 at 5:52 PM
Type! Sorry - it is now fixed!
Jim Wilson
July 27, 2018 at 11:57 AM
I have had a water softener in the past. With that home we did get the silky feeling out of the soften water. I have moved into a new home (new town) and have had a system installed and we're not getting the Slilky/slimie soft feeling that we had in the previous home. I had the technician come out that installed the system and check the water. He is telling me that the water is soft. He changed the settings on the Regeneration cycle from a more efficient setting to a setting using more water but regenerating less often. This change has made no difference. Is there something wrong with the unit or is it possible that some water just does not obtain the silky/slimy feeling. Thanks
Mark Timmons
July 27, 2018 at 6:04 PM
Call out tech support department at 800-608-8792.
Katherine Bitter
August 5, 2018 at 1:32 AM
Our plumber told us to "just add the salt and let it go". So we didn't understand how it worked. We didn't realize that even though we had the water softener, we weren't using it correctly so we had hard water. I was thinking I hated the soft water but I was the one who had it backward. I can't stand the feeling of hard water. My hair never feels clean. Maybe the idiot from December should 1- check to see that their system is working and 2- find something more important to feel enraged by than hard/soft water.
Karen Kucer
August 7, 2018 at 2:36 AM
Hi, We too in lockport, Il have this slimy greasy water. We were wondering if it is due to the water department chemically softening our water with orthophosphates and polyphosphates to sequester the iron contents. Could there be a build up of phosphates that coat everything and are slimey> I always had a water softener and so did our friends and now we have oily water, greasy hair that isn't really soft and shiny but oily and crunchy.
Mark Timmons
August 11, 2018 at 1:16 PM
I would need to see a water analysis: https://www.uswatersystems.com/us-water-lab-water-test.html before I could comment.
Bill C
September 16, 2018 at 3:20 PM
I, like your site Mark, I, dont know how you deal with the one or two who have such ignorance to absolute science facts, water without minerals is soft water that's a fact like it or not! if people don't like water softeners don't get one, simple, I, know better and proved it with my own experimentations for my kids to find the analysis, perception is individual, I, think habaneros are hot, others don't, who cares!, don't eat them! anyway glad you are hear to help others who are looking for answers , sometimes my water gets bubbly and salty at the faucet, could be aliens messing with my water softener, or maybe even a long shot like the rinse cycle did not completely rinse the salt brine out, either way hard water sucks!
Mark Timmons
September 17, 2018 at 9:23 AM
Thanks Bill. There are ignorant people and then there are "trolls." The trolls just love to argue.
James Perry
September 23, 2018 at 6:49 AM
All my life I have lived in a soft water area and gone for a holiday in a hard water area. I have always found that it takes longer to rinse soap off properly in a soft water area where I live and when on holiday in a hard water area I have been amazed how quickly soap rinses off. I cannot understand why people would have skin problems in a hard water area when the soap gets rinsed off properly. Surely by having soap on your body can dry the skin and cause problems
Mark Timmons
October 7, 2018 at 11:03 PM
James, you are simply 100% wrong on washing the soap off in hard water. It does not wash off... no matter how much you wish or how many times you say it. Do you want to place a wager on it? I can prove that you are unequivocally wrong! Go back a re-read what I wrote!
September 27, 2018 at 9:20 AM
52 years old and never had a softener, always used well water, am looking in to getting a softener. Drink a lot of water but concerned about drinking softened water. Is it OK to drink, and is the taste much different than hard well water?
Mark Timmons
October 1, 2018 at 10:00 AM
I have never cared for the taste. If you are concerned with your drinking water, there are a lot of things worse than sodium. A reverse osmosis system removes the sodium and just about every contaminant there is. I have copied one of our Water Specialists - feel free to contact them with more questions.
Thomas kavanagh
October 17, 2018 at 2:49 AM
I was in Cornwall for a week. Noticed the water is very soft there. My skin was smooth and Fresh after I come out the shower. Come back to Surrey. Shower my skin got really oily and bad last few days doesn't help I have ocd disorder.
Diane Hutton
December 21, 2018 at 4:44 PM
Just moved into an apartment complex, and have been disgusted every time I wash my hands, or get into the shower. Never felt "SLIMY WATER", in all my life- until now. When I asked the maintenance staff, "what is wrong with the water"- they just laughed, and told me that "I am not used to a water softener". I will DEFINITELY be moving, A.S.A.P. My teenage daughter, also is disgusted by the SLIMY, SLIPPER, GREASY COAT of SLIME, that is left on your body, after a shower. DISGUSTING!
Mark Timmons
December 22, 2018 at 12:19 PM
If you think your own natural body oil is disgusting, I suggest you need a better self-image. If you like your skin "coated" with soap scum and hard minerals, who am I to tell you not to like it? It's a free country. Here's what you can do: Fill a spray bottle with water, then add some beer brewing salts and a slice of soap and spray it on your body after the shower in soft water. It will plug your pores, block the oil and make you feel like you want. You also may want to consider joining The Flat Earth Society, if you are not yet a member.
January 3, 2019 at 3:21 AM
Soft water sucks lol
February 2, 2019 at 6:51 PM
Totally agree, I HATE soft water! Lived in sorority house and EVERY TIME I TOOK A SHOWER I FELT SLIMEY AND GROSS and I’d break out! When I went home to Lebanon Pa I felt much cleaner, and that water was what I was used to! I would stand in that shower FOREVER at the sorority house trying to rinse off and I kept saying SOMETHING IS WRONG THAT WATER IS DISGUSTING! so I agree with you that I felt totally slimey w/ soft water.
Mark Timmons
February 3, 2019 at 3:20 PM
Jamie, This is a free country and you are entitled to your opinion. Some people believe that their own body oils are slimy, I guess, but whatever makes you happy. In my case, when I don't have soft water, I feel dirty... because I am. The soap and curd do not rinse off, but rather stay in your pores. I cannot wait to get asoft water shower... I suppose that some people like to spread peanut butter on their skin and walk around, but that seems yucky ti me as well. Whatever floats your boat. I like Pepsi over Coke. What about you?
B. Informed
February 22, 2019 at 4:17 PM
The same soap in different hardness water test will prove the exact opposite of what Mark claimed. I have tried it. The soap will remain on the skin (and thus be "tasted") only by the SOFT water. For many people, "soft" water will harm the skin more than hard water because soft water does not bond and remove soap like hard water does. Here is another test you can do. Take a shower without soap in hard water and then later take a shower without soap in soft water. You will notice that you feel hardly any difference between the 2 soap-less showers and NEITHER leaves you feeling slimy. Now take a shower with soap in hard water and then later take a shower with soap in soft water. It is obvious that ONLY in the soft-water-with-soap case, are you left feeling slimy. This should help make the facts clear. Soap is not removed as effectively with softened water, at least water that has been softened by adding salt. Many people develop rashes due to soap not being properly removed due to a lack of helpful minerals and ions in "softened" water. Yes, you can switch to specialty soaps which wash off easier, but many of those soaps are terrible, such as Ivory.
Mark Timmons
March 6, 2019 at 8:06 PM
I am publishing this to show how delusional some people are. Are you being paid by one of the companies who sell salt free softeners (which are fiction) or are you just that silly? That is so wrong on every level. You have never done any of that because if you did, you would know it's a lie... unless you are maybe a member of the Flat Earth Society.
Willi Wilson
March 26, 2019 at 12:33 PM
So.. I agree with the comment that if you don't like the feeling of water softeners then don't get one.. Most softeners have filters that reduce the minerals in water being supplied to it.. I understand or was told that salt in the case of salt based systems the salt is there only to clean the filter in the system and has nothing to do with how "slimy/slick" the water feels. So back to the question. My current water softener filters the water to a tested 1 grain per gallon.. but my skin does not feel slick after washing off the soap.. while with other systems at friends house I do get that slick feeling. Question.. what is it that gives you the feeling of slick or slimy feeling.. why the difference from one softener or the other.. I was told the salt has NOTHING to do with it.
Mark Timmons
March 27, 2019 at 11:04 PM
Most of what you have said is not accurate. Some companies describe it that way, but it is misleading. A water softener works by exchanging calcium and magnesium for sodium. Your water softener is evidently 1-2 grains and you will generally only get that slick feeling at below 1 gpg. Odds are your softener is not working right. If it is not slick, it most likely is 5-6 grains. The salt has everything to do with it.
April 26, 2019 at 11:34 AM
We had a salt system put in our house and I feel like I'm covered in oil or something , not a refreshing feeling at all I even tried different soaps and shampoos with no change . The other family members dont seem to be bothered . But I found a remedy I turn the valve on the system to bypass the day before I take a shower , problem solved ;)
Mark Timmons
April 27, 2019 at 4:48 PM
Yes, that solves it - your water is no longer soft. So, you bought a water softener so that you won't have soft water? That seems very silly. Your mind is the problem... not the water. Change your thinking... change your life.
May 18, 2019 at 11:58 PM
How can you say that softened water feeling slimy on the skin is only a perception? If someone is saying this, why not try to resolve it rather than berating them saying it's just their perception? If you are the chef at a restaurant and a customer says the food tastes bad, would you tell them it's their perception or try and help them? I think the solution here is having the water go through filters to remove all contaminants rather than replacing the ions.
Mark Timmons
May 20, 2019 at 7:52 PM
1. It is a perception, not a fact - so that's why I say it. 2. I never said that everyone would like it. I like liver, if you don't and say the liver tastes bad, it will no matter how a chef fixes it. It is all perception! 3. I am sorry, but when you say "<em>I think the solution here is having the water go through filters to remove all contaminants rather than replacing the ions</em>," you just really don't have a clue how it even works. I don't mean to be rude, but that statement has no basis in fact. P.S. You don't have to like soft water. I am OK with that. But it is your perception, not fact.
Mandi Foster
May 24, 2019 at 12:46 AM
Hard water contains calcium and magnesium ions. Water softeners remove those ions by exchanging them for sodium or potassium ions. Two factors contribute to that slippery-when-wet feeling you get after soaping up with soft water. First, soap lathers better in soft water than in hard water, so it’s easy to use too much. The more dissolved soap there is, the more water you need to rinse it away. Second, the ions in softened water lessen its ability to ‘stick’ to the soap molecules, making it more difficult to rinse the cleanser off your body. That statement came from the website below. https://sciencenotes.org/why-its-harder-to-rinse-soap-off-in-soft-water/ I also disagree that all the soap gets rinsed off. If you have soft water, when your just about done with your shower and have that slimy feeling on your hands, take them out of the water and rub your palms back and forth applying decent pressure for about 15 seconds. When you pull them apart and look at them you should see bubbles. I always do anyway. Unless my natural oils cause bubbles I agree with the soap is harder to rinse off.
Mark Timmons
May 26, 2019 at 7:14 PM
So, you just surf the web and find something that meets your view and post it as truth? If you start at the bottom line and work backwards when you do your taxes, you might go to jail for tax evasion. What you are quoting was written by Anne Marie Helmenstine, Ph.d and while she may have a great resume, I submit that she doesn't have a lot of experience in this arena. I say that because her assertion that "<em>ions in softened water lessen its ability to ‘stick’ to the soap molecules, making it more difficult to rinse the cleanser off your body</em>," runs counter to the facts. Why do carwashes, restaurants with dishwashers and any cleaning operation that uses water work better with soft water? Unequivocally, soft water will rinse off more soap (I can't say 100%, because 100% of anything is usually impossible) than hard water. Anyone who says otherwise is either unschooled or dishonest. I do not believe Ann Maries is either. Soft water absolutely rinses off more soap that hard water in EVERY case. One thing that you dishonestly left out of your argument is that soap combines with calcium and magnesium to form "curd" which lodges in the pores of your skin. As you rinse the soap and you feel "squeaky clean" the soap curd is still in your pores. If you took a hard water shower with soap and hard water and then followed it up with a soft water rinse, you would still feel that slick feeling. But since you didn't use any more soap, where did that come from? Your own natural body oils feel slick after washing off the soap curd out of your pores. Wash a load of clothes in hard water and then wash them again in soft water. You will usually get enough suds to wash them in the soft water without the soap because soft water pulls all of the soap out of the clothing that the hard water left. It's EXACTLY the same as your skin. Many people with eczema and other skin conditions respond immediately to soft water as it rinses nearly all the soap out of the pores of their skin. If it doesn't get 100%, it's close... and with hard water, you may leave 10 to 20% on your skin, but hey, you don't have that slick feeling and if that's what you want, then, by all means, go for it. Just don't twist the facts! They are not on your side. I can't say you will love soft water, any more than I can say you will like Brussel sprouts, but I can tell you the facts.
M. Francis
June 9, 2019 at 5:37 PM
The only reason I found this discussion was he just had a water softener installed a few days ago. The house we previously rented for 7 months had a water softener (and tankless water heater, if that matters), and our current house is roughly 4-5 miles away. It was our first experience with softened water in many years (> 20?). At first, we noticed the slimy/silky sensation to the water, especially when showering. We got a sense that we could not rinse off our body enough. It doesn't help that the owners of the rental were using rain shower heads. That, in combination with water flow restricters, made it seem like we couldn't rinse off completely. The place we lived prior to the rental for over two decades had moderately hard water, but nowhere near our current location. But it was enough, even with annual maintenance, for our water heaters to fail every 9-10 years. It also didn't help that the water smelled chemically much of the time, mostly chlorine. When we first moved into our current house (which we own), the water was awful in showers. My legs would itch after drying off, and my hair was not much better. A basic test of the water showed a water hardness of 14 grains per gallon (gpg). That's pretty hard. There is a lot of limestone in the region. So, we went ahead and had a water softener installed. Testing the cold water line indoors after the installation, we were seeing 0 gpg. But here's where it gets interesting. We are not experiencing the slimy/silky feel at all. We are using less soap/hair product in the shower, but they suds up well, and there isn't any stickiness after toweling off. I re-tested the indoor cold water line just to make sure if was being softened. Still 0 gpg. Much like that was commented on earlier, we felt the slimy/silky feeling in the rental house, but we don't have that sensation at all in our current house. The balance is very close to ideal. Not slimy/silky, nor drying. Maybe we needed to experience the hard water in the area first to appreciate softened water. I really don't know.
Mark Timmons
June 17, 2019 at 9:10 PM
I have nothing to add.
June 22, 2019 at 4:13 PM
Interesting reading here. I do have a few questions. We just had a whole house system installed (yesterday actually). We recently built a new home and are now on a well and needed filtration and softening (we have sediment and somewhat hard water). I have grown up on city water my entire life so am not used to well water and definitely not used to softened water). I am one of those who thinks it feels slimy....but I think I could get used to it. The question I have though is how can I actually tell when the soap is truly rinsed off of anything? I was washing dishes last night and everything was super slippery (just like in the old days of hard water), except the slipperiness never went away. I actually had to smell each dish to see if it smelled like soap to make sure it was rinsed. So....how can one tell that something is truly and thoroughly rinsed if there is no tactile evidence?? So just to be clear, are you saying that the silky (slimy) feeling does not indicate there is some kind of something in the water that is adhering to ones skin and leaving a residue...is that correct? And that it’s the exact opposite really...the skin is “completely” rinsed with no residue? Most new refrigerators have water filters. Do those internal fridge filters normally remove sodium? If not, are there easily accessible products that can remove the sodium from softened water going through refrigerator ice makers and water dispensers?
Mark Timmons
July 18, 2019 at 11:29 PM
Your skin has oil and the soap is gone. Things that are wet are slippery. You can wash with soap in the shower and if the water is hard, the shower door will be cloudy from the accumulation of soap. With soft water, you can rinse it off. What more proof do you need? Fridge filters do not remove sodium. Only reverse osmosis does that.
June 28, 2019 at 10:50 AM
We are forced to force water softeners. In the same way, lawn mowers, which disfigure the grass, reduce the oxygen production by grass, steal our time, were imposed earlier.
July 5, 2019 at 3:27 PM
I find soft water itself does not leave leave a slimy feeling and peoples' description of so is misleading. It depends on the soap you use. I live in the south of England, a very hard water area. To me the feeling is no different from using some of those moisterized soaps like Dove (with hard water) Taken from another site: "Where the slippery feeling comes from......When you take out all the fancy perfumes, moisturizers, and other unnecessary ingredients, old-fashioned basic soap is simply a combination of lye, or sodium hydroxide, and triglycerides, most commonly known as plain OLD FAT, typically from either plant oils or animal fats. The chemical name for soap is sodium stearate. Now, when you soap up with hard water, the sodium in the soap molecule is kicked out and replaced by the calcium/magnesium, since they have a stronger bond to the stearate side of the soap molecule than sodium. calcium stearate and magnesium stearate are known to you by a more familiar, uglier name: soap scum, or the ring around the tub. With have soft water, there is more sodium or potassium in the water than calcium/magnesium, which makes it much more difficult for soap scum to form, keeping soap it its original dirt-fighting form!" I'd like to think that the soap and cleaning agents are rinsed off ... and that slippery feeling is just the residual oils left over which by the way people put on themselves all the time anyway (creams and moisterisers)
July 9, 2019 at 1:17 PM
Isn’t there a happy medium ? I thought I recalled my moms softener going through a slimy phase and when adjusted correctly ..just nice soft water ! Anyway . Here is my issue . The water tests that the water guy does are showing the water is soft . I used a pool kit and it said the same . But it FEELS hard ! Laundry not getting clean . Deposits on bathroom fixtures . My skin is sticky , breaking out . Hair feels heavy . Are there other minerals that might not show up on a hardness test ? Help
Mark Timmons
July 18, 2019 at 7:17 PM
You may have a cross-connection somewhere, or the water really isn't soft. I would suggest getting a bottle of these and testing the hot and cold water throughout the house and back-to-back-to-back days: https://www.uswatersystems.com/water-works-total-hardness-testing-strips-50pk-12166.html The water can't be soft and creating deposits on fixtures.
Richard Lewis
August 9, 2019 at 3:23 AM
This is better than “SNL”! I’m going to keep this blog. Let them have it Mr. Mark; I got your back. ??Lol! ?Whoop! Whoop! Mr.Mark ?don’t tell them to get their water tested. If you do then I wouldn’t have anything to laugh at! Hold on for a minute......... I had to go get some?. Hey Marge, Mr. Mark is try to educate people who don’t want to listen again. She’s on her way. Keep up the good work!
Keith Campbell
August 12, 2019 at 9:00 AM
Soap, detergents and shampoos do not wash off easily in hard water as the minerals present in the water form a soapy curd and if it remains stuck on your body will cause severe itching. It is best interest to soften the hard water supply by using water softeners.
Yen W
August 29, 2019 at 12:28 AM
I also don't like the slimy feeling with soft water. How can I bypass the system and just use the city water. Thank you
Mark Timmons
September 2, 2019 at 3:22 PM
There should be a bypass on the back. I guess you don't like saving money and that's fine...
Dan G
February 6, 2020 at 6:53 PM
Why no mention about the environmental damage caused by water softeners. Also curious with the cost of the system and the cost of keeping it running can you honestly say it saves people money? I guess you assume people will use less water, but as others on here have said it takes me 2-3X longer to shower with soft water because it feels like it takes forever to get the soap out. Anytime I stay somewhere with soft water for a few days it is a major relief to come home and be able to take a good shower again. Clearly you sell soft water systems for a living so its hard for me to not to believe many of the opinions expressed here are unbiased. I have no reason to hate soft water outside the disgusting feeling I get anytime I use it for a shower and the environmental damage water softeners do to fish.
Mark Timmons
March 15, 2020 at 11:43 AM
What's worse for the environment: putting a small amount of salt (a naturally occurring mineral) back into the environment or using 50-75% more soap, chemicals, and detergents, and 30% more energy to heat your water? I am serious. You may feel you have not washed off the soap, but I have addressed that and it simply is not the case, no matter how much it is said. Soft water washes off soap dramatically better than hard water, which is why car washes use soft water and reverse osmosis. You can say that you don't feel you rinse off the soap, but the facts prove otherwise. We are in the business of providing water treatment solutions, not selling water softeners. Water softeners are a small part of what we do, however on certain types of water, a water softener is necessary. Read more HERE: https://www.wqa.org/improve-your-water/benefits-of-good-water-quality