Made in China is Not How We Got Our Name

August 20, 2018

The Water Quality Association (“WQA”) is seeking tariff exemptions for Chinese water treatment products that American Water Treatment Dealers are selling.  I guess that is all well and good, but as the tariffs apply to US Water Systems, all I can tell you is that our name is US Water Systems, not China Water Systems, and we have been phasing out Chinese products for years.  So, while most other Water Dealers,…

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It’s Time for the WQA to Enforce Their Own Code of Ethics

June 26, 2018

The Water Quality Association (hereafter “WQA”) is a trade association which, according to their website… “is the leading voice of the residential, commercial, industrial and small community water treatment industry, representing more than 2,500 manufacturers, suppliers and dealers worldwide.” There is an immediate problem in that this “voice” is sometimes blurred and ethics are compromised. Let me explain… On their website (www.WQA.org), the WQA states this under their Code of…

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Do Salt Free Water Softeners Work?

May 6, 2018

Actually, before you ask that question, you really should ask “Is there really such a thing as a salt free water softener?” You see, some companies are selling what they call “salt free water softeners” as well as “salt water softeners.”  That begs the question:  If salt free water softeners worked, why on God’s Green Earth would they sell salt water softeners?  No one would buy them. Salt water softeners would…

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How Long Does Carbon Last?

March 26, 2018

Question: Tom asked the following question (evidently while also trying to make a statement) about a subject on which he has very litle knowledge: You say you beat Lifesource hands down but nowhere on your site can I see how many gallons your system is rated for. Lifesource Elite is rated for 2.2 million gallons about 12 years for a typical family of three. Your system only indicates 7 year…

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Iron Pro 2

November 19, 2017

Question: We have an Iron Pro 2 combination water softener, iron filter Fleck 5600 SXT for the whole house.  We have had it almost 6 months.  We still cannot get it to remove  the iron from the water.  We keep adjusting higher and it is still not taking the iron out.  All my appliances , showers, sinks nn and  washer are still turning orange from the iron.  Please contact as…

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Pelican Water is Attempting to Change Our Understanding of the English Language

November 14, 2017

If you Google “Hard Water” you will find that it is “water that contains an appreciable quantity of dissolved minerals (like calcium and magnesium). Soft water… is treated water in which the only ion is sodium.”  One dictionary says that soft water is “Water containing little or no dissolved salts of calcium or magnesium, especially water containing less than about 85 parts per million of calcium carbonate.”  Wikipedia says this: “In the UK, water is…

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How to Prevent Scale in Tankless Water Heaters

August 3, 2017

Tankless water heaters are gaining popularity all over the country for a variety reasons, but the Top Two Reasons undoubtedly are (1) saving money on energy; and (2) never running out of hot water.  To me, unlimited hot water is the biggest deal.  If you have several persons in your family, especially teenagers who may take long showers, then you know that the last man (or woman) often gets a…

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Should I Buy a Water Softener on Amazon?

July 13, 2017

We get that question a lot because we have a website called www.FleckSystems.com and some people think we are Fleck.  Fleck Controls is a manufacturer of water softener and backwashing filter control valves and is owned by Pentair.  The above question was propounded to us today and here was my answer: We are a dealer for Fleck, not Fleck.  However, we get many calls a day from irate customers demanding…

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Outside Water Softener Installations

May 13, 2017

Question: Are your water softeners rated for outside placement? Here in central Florida, almost every installer is placing the units outside of the home buried 1 1/2 to 2 feet next to the city water value. If it is, does that shorten the electronics warranty? Answer: If you live in a part of the country where it does not freeze (or seldom freezes) then you probably know that sometimes the only…

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Don’t Get Scammed into Buying a Salt-Free Softener

May 2, 2017

… because there is no such thing as a salt-free softener, unless you want to include a whole house reverse osmosis system in that definition. Selling “salt-free water softeners” is a marketing dream, because there are no rules and conventional and usual definitions of certain words can evidently just be ignored.  That might explain why many “marketing” companies are selling devices which they call “salt-free water softeners.”  The truth is:…

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