Iron Pro 2

Question:

We have an Iron Pro 2 combination water softener, iron filter Fleck 5600 SXT for the whole house.  We have had it almost 6 months.  We still cannot get it to remove  the iron from the water.  We keep adjusting higher and it is still not taking the iron out.  All my appliances , showers, sinks nn and  washer are still turning orange from the iron. 

Please contact as to how to get it fixed. 

Thank you

LuAnn

Answer:

I am sorry for your problems.

My guess is that you did not bother to get a detailed water analysis when you bought the system you did.  Rule #1: Never buy a water treatment system without knowing EXACTLY what is in the water.

Whoever is selling an Iron Pro 2 combination water softener and iron filter Fleck 5600 SXT  water softener probably also sells Santa Claus and the Easter Bunny as well… but Santa Claus and the Easter Bunny are fiction! So, is a combination water softener/Iron Filter!  That brings me to Rule #2: There is no such thing as a combination water softener and iron filter in one unit.

These kind of companies are charlatans, preying upon unsuspecting people.  NEVER, NEVER, NEVER buy any water treatment system, if you are on well water, without a good laboratory water analysis like this:

https://www.uswatersystems.com/us-water-lab-water-test.html

You should demand your money back, but if you bought it from who I think you did, that won’t happen. You have been scammed!

Morale of the story: Never buy a water treatment system on Amazon! What kind of support will you get?  Nothing!

This article has 6 Comments

  1. We could not agree with your more. But your company sells Aquatrol and Hydronix products. It doesn’t get more Chinese then that? I mean every filters and fitting says made in china or made in taiwan! ha ha ha

    I always recommend buying a softener locally (Yelp it!)

    God knows what these online companies put in their products!

    Hey Mr. Water Dr. – what’s your take on this?

  2. Tim,

    You wrote: But your company sells Aquatrol and Hydronix products. It doesn’t get more Chinese then that? I mean every filters and fitting says made in china or made in taiwan! ha ha ha

    We do sell Hydronix and Aquatrol, but we have replaced most filters made in the Far East with American-Made Filters. We have almost phased all of them out. All of our US Water Brand reverse osmosis filters and membranes are made in America. So are all our pleated and sediment depth filters and our media filters, and we are moving to American Made Housings.

    Our name is US Water and we are trying to make as many products in America as possible, but there are still many products that are not available in America.

    By the way, who knows what these local dealers put into their products?

    My take is that you are ill-informed!

  3. LuAnn wrote. We have an Iron Pro 2 combination water softener, iron filter Fleck 5600 SXT for the whole house. We have had it almost 6 months. We still cannot get it to remove the iron from the water. We keep adjusting higher and it is still not taking the iron out. All my appliances , showers, sinks nn and washer are still turning orange from the iron.

    I agree that you should never buy any water treatment system, if you are on well water, without a good laboratory water analysis. That being said LuAnn, the system you bought will do a fine job removing clear water iron. However; if you have orange water coming from the well you will need to add a good Iron filter before the softener to solve your problem. I hope this helps anyone who is experiencing the same problem.

  4. Hello, i installed this very product and am losing resin during backwash. Any suggestions or comments would be greatly appreciated. Ty, David

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