About US Water Systems

THE US WATER SYSTEMS DIFFERENCE

US Water does it a different way:  We are a family-owned business that was started in our garage 16 years ago.  We hire water treatment professionals – people with 10, 20 and even 30 years of water treatment experience.  Our sales department and a tech support department is staffed with former installers and service technicians who have over 220 years combined field experience.  We are not some slick sales and marketing company who is faceless and nameless.  You know who the owners are when you deal with US Water and we think that is important when you are looking for a water treatment company.

Who do you want to treat your water?  Marketing and sales guys or Master Water Specialists?

It’s your water and you can choose – Slick Marketing Guys or a Family-Owned Business with 220+ years combined actual water treatment experience and a multitude of Certified and Master Water Specialists who know water treatment science instead of slick marketing methods.

 

buy direct

US Water Systems, Inc. provides sales and expert technical support 6 days a week. US Water is also a MBE/WBE (Woman-owned Business Enterprise and Minority-owned Business Enterprise). We cut-out-most-middlemen and sell direct. This means that we can offer the highest quality products at the lowest prices. Mark & Patricia Timmons have this to say:

"Buying any water treatment system can be intimidating and confusing. Part of the reason for that is because many companies use high-pressure commissioned salespeople who sometimes will say anything to make a sale (and a commission).We will always try to exceed your expectations, and we can never be satisfied unless our customers are happy. We never forget why we are in business - to provide our customers with the best quality water and service possible!”

OUR STORY

It was November 2001 when US Water Systems was born of faith and necessity in Mark and Patty Timmons' garage.

In the beginning, US Water did it the same way Culligan, Kinetico, Rainsoft and most other companies did it - brick and mortar stores, service trucks, in-home sales, installers and service techs. They built a successful business, but in the back of Mark and Patty's mind, they knew there had to be a better way. Using his wholesale connections, Mark was already building a line of US Water Systems water softeners, water filters and reverse osmosis systems and selling them on the world wide web. The plan was to sell to the end user and eliminate all the layers of distribution and middlemen as well as eliminating commissioned, high-pressure, salespeople.

Today, Mark and Patty still run US Water Systems and the family-owned atmosphere is what we, as a company of dedicated professionals, still deliver to each and every customer. We are not corporate and when you become our customer, we treat you like family. They have a son and son-in-law who have also joined them in this family-owned business.

The US Water Systems Difference 

At US Water Systems, we know water, and we know it well. Our sales department and tech support are staffed with a multitude of Certified and Master Water Specialists as well as former installers with nearly 300 years of combined field experience.  We carry a healthy skepticism about your water- we are here to deliver solutions, not sell systems. 


Proven Methods - Professional Results

Our team will diagnose your water problems using a blend of expertise and professional 3rd party water testing before prescribing a solution from our extensive line of custom water treatment systems. Providing custom solutions means that we sell direct to our customers and cut out most of the middlemen, so you know you are getting a quality product for the right price, every time.

Over the years, we have continued to innovate to not just make your water clean, but to make it better. Our specialties continue to grow and include: clean water applications, residential and commercial water softening and drinking water, food service, medical and laboratory water, agricultural water (including water for growing cannabis), and water for craft beer brewing – because beer is 90% water! Constant innovation allows us to continue to deliver the best water for every application. We believe, WATER IS LIFE!



Our Story

Since 2001, US Water Systems was born of faith and necessity in Mark and Patty Timmons’ garage. 

From the start, we have been doing things a bit differently. Using his wholesale connections, Mark Timmons began to build a line of US Water Systems water softeners, water filters, and reverse osmosis systems and sell them on the web. It seems like a simple concept now, but we broke the mold of the brick-and-mortar water companies and found a way to sell directly to you, the end-user. 

Today, US Water Systems is a woman and minority-owned family business enterprise.  The values and family-owned atmosphere are a key component to the success we have seen over the years.  When you become our customer, you are treated like family.  We’ve come a long way from our humble beginnings of building water systems in a garage, but we aim to treat you like we never left. Mutual respect and peace of mind that comes from knowing your water is in good hands are both what you should feel after interacting with our experts. We will never forget why we are in business – to provide our customers with the best quality water and service possible.