It was November 2001 when US Water Systems was born of faith and necessity in Mark and Patty Timmons' garage.
In the beginning, US Water did it the same way Culligan, Kinetico, Rainsoft and most other companies did it - brick and mortar stores, service trucks, in-home sales, installers and service techs. They built a successful business, but in the back of Mark and Patty's mind, they knew there had to be a better way. Using his wholesale connections, Mark was already building a line of US Water Systems water softeners, water filters and reverse osmosis systems and selling them on the world wide web. The plan was to sell to the end user and eliminate all the layers of distribution and middlemen as well as eliminating commissioned, high-pressure, salespeople.
Today, Mark and Patty still run US Water Systems and the family-owned atmosphere is what we, as a company of dedicated professionals, still deliver to each and every customer. We are not corporate and when you become our customer, we treat you like family. They have a son and son-in-law who have also joined them in this family-owned business.