Ask The Water Doctor

California has been at the forefront of implementing bans on salt-using water softeners. Currently, the Inland Empire Utilities Agency, in San Bernardino County, which provides water for  residents in the cities of Chino, Chino Hills, Fontana, Montclair, Ontario and Upland, along with the Cucamonga and Monte Vista water districts is trying to ban water softeners, [...]

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I frequently talk to customers who say “I’ve read testimonials about (you fill in the name) system on the internet.  Do you have any testimonials for your product?” The answer is “maybe, sometimes and no!” Well, yes we do, but I can tell you one thing – all of our testimonials were written by our [...]

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Arizona State University recently completed an Evaluation of Alternatives to Domestic Ion Exchange Water Softeners on April 26, 2011.  An overview of that evaluation can he found HERE.  Mara Wiest, Dr. Peter Fox, Dr. Lee Wontae, HDR, and Tim Thomure, HDR were responsible for the study.  The study objective was to:  ”identify credible alternatives to [...]

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It seems like I am getting this question several times a day: We have had a Pelican™* for 3 + years now. Our water tastes great, but it absolutely does NOT soften our water. Our showers heads clog, we have scale on the facets, etc. We have a hardness of about 15-17. If I could [...]

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Look, at US Water we sell salt free water water conditioners because (1) there is a big demand for them from the general public who regards salt as evil; (2) some states have banned water softeners; and (3) properly applied, they are excellent scale-prevention devices.  If it sounds to you like salt-regenerated water softeners are [...]

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We just now purchased a traditional water softener, and the difference is amazing. Hot showers again, with actual water pressure, no calcium deposits on the faucets, I can comb my hair easier. We definitely wasted our money with Easy Water.”

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Pelican may be a water “conditioner” but to call it a water “softener” is extremely misleading to a consumer. I have tested both Easy Water and Pelican and can find no basis for claims that you will use less soaps and detergents or that you will have whiter and brighter clothes. I know that they have some glowing testimonials, but I wonder if some of the endorsements are by people who have seen these “little green men” as well.

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Hello ‘Water Doctor’ Mark, I have spent a long time over the past couple of days doing what research I can on these saltless water conditioner. The whole issue has become confusing…but I’m trying desperately to properly evaluate my options. We have a nasty problem with scale and yet I DO NOT like soft water [...]

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Nitrates are often found in water supplies which are in areas where there is moderate to heavy use of fertilizers. Nitrates can cause Methemoglobinemia, which is alo know as ”Blue Baby Syndrome”. This is a serious condition occuring in infants and newborn animals, whereby the oxygen carrying capacity of the blood is reduced. The EPA has an excellent [...]

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Angie’s List founder Angie Hicks asks the following question: “ What is your opinion of the “new” no-salt water softeners?  Is there real science behind their operation?” Here is The Water Doctor’s Response: First of all, there is no such thing as a “no-salt water softener.”  By definition, a water softener removes hard minerals (calcium and magnesium) [...]

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