Author Archives | mark

Customer Service is an Oxymoron for Many Companies

At US Water Systems, we have over a dozen Certified Water Specialists on Staff.  You might not find twelve total with our top 10 competitors.  We built the back-end of the business BEFORE we built the sales team.  Our employees have nearly 200 years of combined water treatment experience, and when you have a problem, you […]

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Posted in Other Companies0 Comments

What is the Best Way to Remove Chloramines from Your Water?

First of all, before you decide to remove chloramine, you need to understand what chloramine is. Chloramines are formed when a municipality adds a mixture of chlorine and approximately 20% ammonia to the water supply.  Many municipalities are changing to chloramine from chlorine because the chloramine is more stable as it does not evaporate like chlorine, […]

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Posted in Flouride, Water Filters0 Comments

Are the Minerals in Water Good for You?

Question: I bought a 5 stage RO system from you guys a few years ago and I am finding some information that is a little concerning about RO systems. First, they lack essential minerals that are necessary to our health. Also, the water is very acidic water. Lastly, I read that the plastic membrane leaches toxic […]

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Posted in Ask a Question, Reverse Osmosis, Water Filters0 Comments

How Often Should I Change My RO Filters?

John asks: I have a water softener and a pre-filter ahead of my Reverse Osmosis System.  How often should I change the filters? The Water Doctor replied: Water quality varies so much that it is impossible to give you an accurate answer.  For example, some water is more turbid and contains more solids.  Water that […]

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Posted in Ask a Question, Reverse Osmosis, Water Filters, Water Softening0 Comments

The Most Important Water Treatment Method

What is THE MOST IMPORTANT WATER TREATMENT METHOD?  Some people will guess that it is water softening or reverse osmosis, maybe ozonation or ultraviolet, but the fact of the matter is that the most important water treatment method is amazingly simple and woefully under-applied or misapplied.  That method is simple filtration,  which is commonly known […]

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Posted in Water Filters0 Comments

Is Softened Water Bad to Drink?

“My husband is on a no-salt diet – he can’t drink soft water.” Well, if he’s on a no salt diet, he will be dead soon, because you can’t live without salt. “I’m on a low sodium diet and soft water makes my blood pressure go up.” OK, I can address that, but since I […]

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Posted in Ask a Question, Reverse Osmosis, Water Softening0 Comments

Zappos: A Lesson in Business

A couple/few years ago, I bought the book “Delivering Happiness” by Tony Hsieh (pronounced Shay) who is the CEO of Zappos.  I read it in one night and realized that Tony had condensed the essence of how we were trying to do business.  Now, I have to say that selling shoes is a little different […]

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Posted in Iron Removal0 Comments

“They Said They Would Give Us a Free Water Analysis”

“Isn’t that wonderful that Big Name Water Conditioning Company is going to send out a Water Consultant and give us a water analysis absolutely free?”  Maybe you have experienced that and it sounds great, but let me remind you that you usually don’t get anything for free without some strings attached.   There are exceptions and […]

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Posted in General, Other Companies, Salt-Free Systems, Water Softening0 Comments

What on Earth is Brooklynized Water?

A few years ago, an upstart bagel company approached US Water Systems about treating the water for their new chain of bagel stores.  Their story was that some of the best water in the country is in Brooklyn, New York and they say the best bagels come from that type of water.  Brooklyn gets their […]

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Posted in Reverse Osmosis, Water Filters0 Comments

Neo-Pure Jumbo 170 Verses Harmsco Hurricane 170

A little history lesson is in order before we start this comparison: Harmsco was founded in 1958 by John Harms.  Harmsco Up-Flow Cartridge Filters were patented and introduced to the market in 1968. Almost immediately, people in the filtration industry took note of the many advantages Harmsco Filters provide. As a result, sales began to […]

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Posted in Other Companies, Water Filters0 Comments

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