I talk to many people each day, inside and outside the water industry, and the claims by many companies who are trying to sell salt-free, saltless or no-salt (call them what you will) are really confusing. Many are also not rooted in fact. I try to keep an open mind and I am receptive to new and improved technology, but it first has to pass the “smell” test. Devices that “cure” a plethora of water problems and “one size fits all” are dead give-aways to false claims. Let the buyer beware. Frankly, most do not do what they say. However, there is no reason to be confused. The German Technical and Scientific Association for Gas and Water (DVGW) has developed protocol for testing scale prevention properties of these types of devices. This testing protocol is called DVGW Standard W 512.
In order to be certified by this agency, a device must reach the threshold of being at least 80% efficient. There are several devices throughout the world which are certified as being at least 80% efficient, but to my knowledge, there is only one such device in the USA that achieves this level of efficiency, that being nextScaleStop manufactured by next Filtration Technologies, Inc. of Incline Village, Nevada and that is the salt free water conditioner US Water Systems handles, and it is sold under the brand name “Green Wave.”
Remember this: Only a salt-based water softener “softens” water. If you like the “slick” feeling of soft water, you won’t like salt-free systems . Systems that really work without salt, “condition” the water by preventing it from sticking to any surface and one more thing that I think should be done that no magnetic or electronic water conditioning device can do, is to remove or reduce the hazardous chemicals like chlorine, THM’s, PCB’s, pesticides, tastes and odors – while leaving the beneficial minerals. This would be the “greenest” system on the market!
I would not be comfortable selling a product that wasn’t nearly 100% efficient at reducing scale and had the certification to prove it! No electronic or electro-magnetic process does that, but there is a process called Template Assisted Crystallization that does.
This would be a good time to review some blogs and discussions about salt free-systems. Here are some links:
http://www.waternet.com/detail.asp?Parent_ID=137072#137072
http://www.waternet.com/detail.asp?Parent_ID=135334#135334
http://watertechonline.com/detail.asp?Parent_ID=137161#137161
PDF’s:
no-salt-soft-factfiction-or-fantasy
http://www.wefixbadwater.com/pdf/Scale%20Stop%20Science%20SF.pdf
To date, the only Salt-Free System in the USA that has passed the Stringent German Standard (DVGW-W512) is nextScaleStop media, used in Watts One-Flow and US WATER’s GreenWave systems.
Here’s a copy of their certification:
http://www.wefixbadwater.com/pdf/DVGW%20report.pdf
Q. Do salt-free water softeners really work? – David M., Greenville, Ohio
A. Well, I am going to have to assume that you are referring to electronic, magnetic or media devices that are purported to “condition” water. Notice, I did not say “soften” water. In my opinion, the only way you can “soften” water is by removing a “hard mineral” (calcium, magnesium) and replacing it with a “soft mineral” (sodium, potassium). Conditioning can be accomplished in a number of ways:
- Filtration – by removing sediment, silt and other contaminants the water is boing “conditioned.”
- Carbon Filtration – by passing the water through a media containing carbon to remove chemicals and chlorine.
- Seed Crystalization – by using either electrical current, magnetic or media crystalization to form “seed crystals.”
- Oxidation – by using chlorine, potassium permanagante, hrdrogen peroxide, ozone or oxygen to oxidize contaminants in the water.
Filtration, carbon filtration and oxidation are well-established methods of conditioning or treating water, so I will further assume that you are referring to the plethora of companies who are promoting “salt-free water conditioners.” I will say that there is some validity to most of these methods, however companies or websites who say that they “soften” water without salt or make other prespoterous claims like “salt can be absorbed through the skin” or that electronic devices increase sudzing are not dealing in reality and should not be trusted. I always refer people to The BunkHouse – Gallery of water-Related Pseudoscience – Junk Science in the Marketplace - Check it out! While there are some fine products in this category of “water conditioning,” there are also plenty of outright frauds and other companies selling products which have limited validity and application.
How do you tell the difference? There’s the rub… I can rely on my 36 plus years in the water conditioning industry and tell you that while I have always felt that electronic or magnetic water conditioning has some validity, no one can truly articulate or prove how. There is a protocal for testing and validating these types of water treatment devices and to date, no ecectronic or magnetic device in the United States has passed that certification. By the way, to be certified, the developer of ths protocal, called DVGW-12, has established that in order to meet the requirements, the device must be at least 80% efficient in preventing scale. Ask to see the certification of any device which claims to condition the water by any mechanical, electronic or magnetic means. To date, I know of no magnetic or electronic device that mets that criteria in the USA. My guess is that it means they cannot meet that minimum threshold of 80% efficiency in preventing scale. I never cease to be amazed by the claims that many of these companies make. Most of their claims have little basis in reality.





I did not see this technology addressed in your data. Is this something new or just another waste of money?
Template Assisted Crystallization (TAC) Technology – the First Chemical-Free Scale Prevention Method
Automatic Backwashing (every 14 days) Carbon Filter with KDF-55 for Extended Carbon Life & Most Efficient Operation
Softens up to 85 GPG
Lifetime Warranty
Unlike the magnetic or electronic devices on the market today, the US Water/Next Scale Stop Salt-Free system really works and is backed with the Best Warranty in the Business and a 90 day Money-Back Guarantee. You have nothing to lose! Don’t confuse this with the magnetic or electronic systems which can’t come close to our performance! Systems that use “copycat medias” cannot come close to what our system does. They have to “rest” every few hours and are out of the question, especially in commercial applications. The GoGreen TAC technology has been tested under rigorous protocols by an independent lab to be over 99.6% efficient – most other companies have failed to submit to any testing whatsoever. You probably know why.
The Science Behind
We have tested many scale prevention devices and any device that uses TAC (Template Assisted Crystallization) technology work exceptionally well at preventing scale. As a matter of fact, they are the only device tested and certifed as being efficient in preventing scale (they were tested at 99.6% efficient). I recommend them to anyone who wants to go Salt Free.
I was looking for a “No-Salt” alternative to my regular salt added softener when I cam upon your site. I have a quick question for you; I am having problems with rust around the little holes in my clothes washer and the racks in my dishwasher keep rusting also. Is this due to my using too much salt and having the setting too high?
Thank you for any help you can give me.
Salt won’t do that. Do you have rust (iron) in your water or is the washer and dishwasher older?
I’m getting mixed messages from your page. I followed the Bunkhouse link you provided above, and it trashes Template Assisted Crystallization. Yet you say that you’ve tested devices that claim to use that technology, and you’ve found them to be effective.
Can you clear up my confusion? Is the Bunkhouse site wrong about TAC, or is it actually not as effective as your comment above suggests?
I’m hoping for a definitive answer, because my softener seems to be dying, and I’d love to be able to believe the claims made for TAC.
If TAC is actually a good substitute for salt sytems, are there any brands you’ve found to be especially good?
Thanks!
Hilary,
The part on TAC was recently added. I didn’t know it was there and I do disagree with it. He obviously doesn’t understand the technology because he includes other technologies in with TAC. nextScaleStop is the only company with TAC, and it has been CERTIFIED as being 99.6% efficient. I also have seen it’s efficiency in hundreds of applications. It is not the “Black Box” that solves all water problems, but properly applied, it is what it says it is. The other products he mentions are not even close in function to TAC.
That was exactly the sort of unambiguous answer I was hoping for – very helpful. The endorsement of TAC is a pleasant bonus. Thank you!
No, the washing achine is new and so are the racks in the dishwasher.
Mark,
I’ve read about the TAC technology and am confident that it is effective in preventing scale. However, nextScaleStop claims that TAC treated water reduces soap usage with cleaner clothes in the laundry and reduced soap usage and less spotting in the diswasher. Has that been your experience or do you know of any testing that would support those claims?
Thanks!
I don’t believe it is the soft water causing this. I would need more info..
Greg,
Some customers says it does reduce soap usage. Others say not. I think that it may improve it slightly, but I doubt it really reduces soap usage like a salt-based water softner.
i have a 1500sq ft home 2 bath and 5 person. need to soft the water. im at a lose here dn’t know what brand or what type. and i dn’t have a big budget so what do you suggest. thanks ruben
I have been looking for a No-Salt softener (conditioner) and was about to purchase one of three different models. Easywater, Hydrocare or Pelican. Then I read where these no Salt conditioners really don’t work. I know that they really don’t soften the water but I am interested the the removal of scale and the preventing of it.
This morning I ran across this web site and heard about the Template Assisted Crystalization and that the Next Filtration Company used this process and that it works. I’m not sure about the name of that company. Anyway, does this process really work and do any of these companies use that proces?
Would appreciate your help.
Next Filtration has the only one that is Certified, Tested and Validated as being 99.6% efficient. The others have “testimonials” but no certifcation. There’s probably a reason why that is. In order to be certified, your product must demonstrate the ability to prevent scale by at least 80%. Could it be that they don’t reach that threshold? My tests indicate that is the case. Ask for proof! If a company can’t supply it or if they have some long story as to why they don’t … MOVE ALONG!
Bill,
I don’t know about the Hydrocare or Pelican systems, but I have an EasyWater and I have had a good experience with it.
I don’t know what you are looking to get out of a system, but I wanted to clean up the limescale buildup. It has done that. I have water pressure in my shower again and my dishwasher is cleaned out. I also have more suds in the shower than before and I’ve cut back on the amount of laundry soap I use. I did not have a salt-softener before so I don’t know how they compare, but compared to not having anything, the Easywater is great.
I know they have a 90-day money back guarentee too. I like mine, its done everything they said it would.
Erin,
What is your position at Freije (the manufacturer of Easy Water)? I did a IP address lookup of the computer you commented from and traced it to the Freije Company. That means that you are either an employee of Freije (Easy Water) or Freije paid you to post the above (well, either way you WERE paid). This testimonial is bogus!
See, this is what I have against such technology and companies who prey upon the unknowing masses with such products. I would advise everyone to beware of companies who make claims like this which have no scientific testing. If the product is so great, get it certified! Why don’t you submit some proof?
And while we are at it, the part about the suds in the laundry and shower is also bogus. I personally tested the water at the founder of Easy Water’s home and found that there was no difference between the suds of his treated and untreated water. I would be willing to bet that I could test your water too and you would not be able to tell the difference between the treated and untreated water.
By pretending you are a customer of Easy Water, you are deliberately misleading people at the least and engaging in deceptive sales practices at the worst! Why do you have to cheat to sell your product? I have seen your posts at other message boards – I haven’t commented there, but you can’t get away with it on my blog!
I also am turning this over to the Attorney General of Indiana to see if this violation warrants prosecution.
Mark,
When I was reading the testimonial from Erin, It sounded exactly like another one I read. I was thinking that perhaps she was posting this wherever she could. Then I read your reply and could not help but laugh. Nice catch! It is amazing to me that companies would stoop to such levels.
Thank you,
Steve
It is truly a shame that the company who sells this product constantly tells people that they are Christain and then resort to deception and lies. Jesus said that “by their works you will know them.” I guess we know what Easy Water is.
Marc,
I have already contacted Next Filtration after reading the above;however, I have been looking at a Salt Free AntiScale Water Softener called the Futura 10 by Apec. Are you familiar with this company and if so what do you think about them and their products? Appreciate your thoughts.
Derek
Derek,
This appears to be a “knockoff” and there are many, of the NEXT system. It probably uses FilterSorb which is an Anion-based resin and in our testing has not proven to be acceptable. It seems to have an effect by lowering the pH of the water in the initial stages, but looses it’s effectiveness very quickly.
I notice their website says: “Use 50% Less Detergents for Whiter or Brighter Clothes” – That is easily proven false: Put two 250 ml flasks of their treated and untreated water side-by-side and add 5 drops of pure soap. There will be no difference. If that’s not a true statement, what else is untrue?
How is the (TAC)Scale Stop Water Softener Alternative by Next Filtration Technologies different from their water softener. Which is better. What am I getting and what am I not? Any special conditions for instalation?
Are there other companies that use the TAC technology or is Next Filtration Technologies superior to the rest?
so what brand and size system do you recmd for my home 1500sqft 5 person live there.hope to get some in put this time.
Hi Mark,
Helpful blog. I’m curious now after reading your comments on nextscalestop. Any idea of the initial & subsequent operating costs? Will it help with other city water problems? My other option looks to be the Aquasana Rhino whole house system, but I don’t know if that will prevent scale buildup.
I have hard city water, and currently have just a cartridge filter, but can’t stand it any longer. Our water smells awful, like eggs…especially the hot. Cold water isn’t so bad, just leaves a yellowish gunk residue if left standing(toilet bowls etc). The water heater is electric, and was brand new summer ’07, house was built in ’00, so I don’t think it’s my pipes.
Part of my challenge is going to be finding a system that will take very little space. House is on slab, so only place to put system is in a coat closet where main water supply enters from outside. I’ve got about 18″ deep by 32″ wide footprint available to work with.
My other big concern is obviously budget. This stuff all adds up quick.
Any thoughts?
Thanks in advance,
Luke
Ruben,
We try and be impartial on this site, but a 10-12 GPM system should be sufficient. You might try UsWaterSystems.com
thank you very much for your input..
Mark :
I was looking for a anti-scale system, and so far I check in the web 3 brands: Pelican, Next scale-stop, and lately a new system from watts One flow, have you evaluated the pelican or the Watts??
I’m confused , because all of the three are expensive and I would like to make the best choice.
Regards!
I feel like I am going to get blasted by all of you in this forum but I must say I realy like my easy water – shoot me or call me stupid but it has done what it said it would. Eveyone is bashing it. I thought it sounded kind of stupid but my husband is all for new gadgets and so we figured why not. Out soft water system was on the fritz and the company gave a 90 day money back so we had nothing to loose. I din’t like the sales person when I called. he didn’t seem to know what he was talking about but they refered me to a plumber and they were really helpful. I had to get the 2000 because we have a tankless. Installed we paid about $1600 which I know is a lot more than replacing our soft water system but again I figured with the 90 days if it really worked then no more salt replacing which we always forgot and a lot more space gained in my strage room the thing is about the size of a thin shoe box. the wiring is kind of ugly but we will eventully get around to painting it the house color (no I am not returning it). We are really happy with it. My dishes aren’t crystal clear but they did say that there would still be spots. Our skin is still as soft as with the softener but without the slimy feeling – that was always my way of telling that we were out of salt because I would start itching right away. I don’t with this. I do have increased water pressure in one of my hall bathrooms and my clear shower doors in the master aren’t crusty from the overspray and steam. So if the science is bogus then so be it but my system is showing me exactly what they said it would.
just wondering what you think of kinetico?
I followed a link you gave, UsWaterSystems.com, and found the “Green Wave” Do you have any thoughts on this system. I have just bought a home that was built in 1980, the home had been empty for several months and the water had sediment and some rust when we turned on the sinks. We Do have galvanized pipes. Currently the water has cleared but still smells like metal. We move in in a couple of weeks and I really want to get something that is going to help my water situation. We are replacing toilets sinks and showers now and I don’t want to ruin the new fixtures. We know we have corrosion, but can not afford to plum the whole how at this point. Please advise!
Mark,
My mom is moving to an apartment. She’s extremely used to soft water. I’m glad to hear that nextscalesstop may be an option. Will the water still have the same “soft” feel that a traditional water softener gives?
Thanks!
Becky Bird said:
I feel like I am going to get blasted by all of you in this forum but I must say I realy like my easy water – shoot me or call me stupid but it has done what it said it would. Eveyone is bashing it. I thought it sounded kind of stupid but my husband is all for new gadgets and so we figured why not. Out soft water system was on the fritz and the company gave a 90 day money back so we had nothing to loose. I din’t like the sales person when I called. he didn’t seem to know what he was talking about but they refered me to a plumber and they were really helpful. I had to get the 2000 because we have a tankless. Installed we paid about $1600 which I know is a lot more than replacing our soft water system but again I figured with the 90 days if it really worked then no more salt replacing which we always forgot and a lot more space gained in my strage room the thing is about the size of a thin shoe box. the wiring is kind of ugly but we will eventully get around to painting it the house color (no I am not returning it). We are really happy with it. My dishes aren’t crystal clear but they did say that there would still be spots. Our skin is still as soft as with the softener but without the slimy feeling – that was always my way of telling that we were out of salt because I would start itching right away. I don’t with this. I do have increased water pressure in one of my hall bathrooms and my clear shower doors in the master aren’t crusty from the overspray and steam. So if the science is bogus then so be it but my system is showing me exactly what they said it would.
Becky,
I am assuming that you are also an employee of Easy Water posting from home, but we have just finished testing the Easy Water system, so I will respond to what I have found.
Easy Water is a RF Device, RF meaning radio frequency. Stated simply, the output from this device is a DC pulsed signal with a relatively high amperage – something like an amp at 15 volts. It generates a lot of heat which is why the case is metal.
As for what it does in the water – not a lot except to create a short lived magnetic field but it will stimulate corrosion big time. If there is any zinc in the system it will be quite effective as it will release zinc hydroxide as a nucleation seed. Once the zinc is all used up or when passivity sets in after a year or so, it will have very little effect on the scaling but it will continue to encourage corrosion so keep a bucket handy. If there is copper piping in the system you can expect to see green scale from the copper carbonate.
I would expect to find some customers who are quite impressed with the initial results but they won’t be so impressed when they find their plumbing starts leaking.
Lonojl wrote:
I was looking for a anti-scale system, and so far I check in the web 3 brands: Pelican, Next scale-stop, and lately a new system from watts One flow, have you evaluated the pelican or the Watts?? I’m confused , because all of the three are expensive and I would like to make the best choice.
Lonojl,
Insofar as I can tell, Pelican and Watts/Alamo use Filtersorb. Watts One Flow and next Scale-Stop are identical. Next Scale Stop is the better of the two in my opinion as it does not lower the pH like Filtersorb, however, Next Scale Stop is coming out with a new and imprived media, so I would wait on that revision.
Skip asked:
just wondering what you think of kinetico?
Skip,
Kinetico is not salt-free, but it is a good water softener. Somewhat overpriced but a good product backed by a network of dealers.
mk asked:
I followed a link you gave, UsWaterSystems.com, and found the “Green Wave” Do you have any thoughts on this system. I have just bought a home that was built in 1980, the home had been empty for several months and the water had sediment and some rust when we turned on the sinks. We Do have galvanized pipes. Currently the water has cleared but still smells like metal. We move in in a couple of weeks and I really want to get something that is going to help my water situation. We are replacing toilets sinks and showers now and I don’t want to ruin the new fixtures. We know we have corrosion, but can not afford to plum the whole how at this point. Please advise!
mk,
The only sure water to prevent scale and preserve fixtures is with a water softener that removes the calcium and magnesium and replaces it with sodium. If you do not want a salt-based conditioner, then the Green Wave or Lime Buster system will often help, as it uses pre-programmed micro-chips to transmit pulses of electrical charge into the water at varying frequencies and amplitudes. These “signals” cause some of the salts in the water to form sub-microscopic clusters. When the water is then heated, the clusters act as nucleation seeds upon which the calcium carbonate (limescale) precipitates. Instead of the hard encrustation on pipes and heating elements that normally occurs when water is heated, the precipitation takes the form of tiny calcium carbonate crystals that float suspended in the water. These invisible fine crystals are carried away with the flowing water. Unlike Easy Water which has a single antenna and uses Direct Current, the Green Wave (Lime Buster) uses Alternating Current at a much lower power level and does not cause corrision.
Sally asked:
My mom is moving to an apartment. She’s extremely used to soft water. I’m glad to hear that nextscalesstop may be an option. Will the water still have the same “soft” feel that a traditional water softener gives?
Sally,
I have a salt-based water softener as I like the “slick” feel of soft water. Not everyone does, but if your mother likes that feel too, she will not like the salt-free systems. Not one produces that slick feel and there will be little (if any) difference in soap usage, the dishwasher will leave spots and the clother will not be as bright or white! Companies that tell you otherwise are are not telling the truth!
we installed Easy Water and it has worked FANTASTIC for us, especially regarding our tankless water heater.
Mark–
This is a hugely helpful blog that seems to be reinforcing the conclusions that I was coming to (wish I had found it earlier). According to this site (http://www.waternet.com/articleprint.asp?print=1&IndexID=6636873), Watts is remarketing NextScaleStop under the OneFlow name, hence the absoultely identical test results being posted (that was a bit freaky until I could find the remarketing arrangement).
You mentioned “Next Scale Stop is coming out with a new and improved media, so I would wait on that revision”. Any idea when that might happen?
Thanks!
Leslie,
Good for you! If you have copper plumbing, be sure to keep a bucket handy!
Jim,
I hear they are testing it now.
My water is from a municipal well with a hardness of 26 grains. I would like to use a salt free system if I can but I am not sure as to which one you think works best. We have copper pipes and hot water heat which also uses copper pipes. The dishwasher leaves a film on the dishes and we get a lot of scum in the bath tub.
Is the NextScaleStop the only salt free solution that you would use?
If there are no viable salt free systems avaliable, what do think of EcoWater salt based systems?
Also, is it true that a whole house reverse osmosis system would damage the copper plumbing in our home?
Thank you!
mark,
I find your comment about my employment for easy water to be offensive and unprofessional. I spent months researching this product and asking those who actully had them what their opinions were. Not ONE person disliked theirs. My box is not metal it is plastic as is 6 other customers/family neighbors who have one. There is no heat that comes from it. If I have issues with it I have a 5 year warranty through the plumber that installed it. As I said before I like mine – only time will tell as to my pipes but I do find it interesting that the only critics are those that don’t have one.
Mark,
okay I’ve read your blog and have looked at this “salt-free” issue about as much as I am able to understand. Here’s my question;
Is your company’s MEP technology the same as TAC technology from Nextfiltration?
Are these the same products essentially? What’s the diff?
Thanks,
Matt
Becky,
I have had Easy Water Employees pose as customers before and their comments sound very much like yours. They do it on other sites too, not just here. If you are not an Easy Water Employee, then I apologize, but I am suspicious.
I do have an Easy Water (we have tested several) and if you are really a customer, prove that it works to yourself. Here’s how to do it. Put about a 1/2 inch of water in a pan and boil it dry. If the system works, you should be able to wipe the white deposit off the bottom of the pan with your finger.
If it’s not working, you will have to scrubb it or chemically remove it!
Let me know what you find out!
Matt,
Same technology!
Jeff,
1. Next is the only one we have tested that works the highest percentage of the time.
2. Ecowater softeners are fine – much the same as a Sears/Kenmore as they are made by the same company.
3. RO Water can indeed damage the copper if the TDS is too low. This can be easily solved with the addition of a “calcite” filter to add a little hardness back to the water in order to prevent leaching of copper.
thanks Mark,
Just so I’m clear. You, although extremely knowledgeable and generous to share your expertise, do in fact own or otherwise represent US Water right?
For the sake of argument, and please understand I am asking because as you are quick to point out, there are many scams and bogus claims out there; Why shouldn’t I be just as wary of your claims as any other company rep. pitching their product?
Could you clarify your situation, I apologize if you already have elsewhere on this site. Having an objective, expert opinion is something we laypeople depend on to make these choices with as much unbiased information as possible. You have debunked many false claims and probably saved many people thousands of dollars and yet I find myself confused after having visited US Water systems website.
Okay — nuff said. Hope you won’t take offense. Thanks for taking the time read.
Matt
P.S. has anyone had issues with water pressure loss with these systems?
Matt,
I do in fact, own US WATER. We have no affiliations and are OEM’s for GE/PENTAIR, WATTS, STENNER and a number of other manufacturers. We are also distributors for NextScaleStop and Water-Right. We are not like a Culligan or Kinetico dealer who has to sell ONE brand. My point is, that we have tried all the other brands (including Filtersorb, which is also made by Watts) and found that they do not work nearly as well. Additionally, Next is the only one with the DVWG-512 certification. It absolutely works (most of the time) and they are making improvements as we speak. There are NO pressure drop issues with the product.
On the US WATER website, we have “toned down” our claims because these products work most, but not all, of the time. It is a field of new technology and frankly, we don’t have all the answers as yet. I can say for a certainty that it works over 85% of the time and probably would be 100% if applied properly.
It is not a “cure all” for every problem as some companies claim.
No offense – I generally try not to be blantly self-promoting.
Mark,
thanks for your response. That makes things more clear for me. I appreciate you addressing my question.
It’s surprising to me that water conditioning is such a scam industry, I don’t know why I thought it would be any different than anything else, I just didn’t anticipate such out and out “Bunkery”
Thanks for you very helpful blog.
matt
I was considering purchasing a Salt-Free system and noticed you mentioned you have a salt based softener. May I know who you went with. My guess is you have a Kinetico because you asked someone what they think about it. If you did answer this question, forgive my oversight.
Thanks